• Patient Navigator Mohs - Dermatology

    Rush University Medical Center (Chicago, IL)


    Job Description

    Business Unit: Rush Medical Center

     

    Hospital: Rush University Medical Center

    Department: Mohs Surgery - Clinic

    **Work Type:** Full Time (Total FTE between 0.9 and 1.0)

    **Shift:** Shift 1

    **Work Schedule:** 8 Hr (8:00:00 AM - 5:30:00 PM)

     

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

     

    **Pay Range:** $20.19 - $31.80 per hour

     

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:

    The Patient Navigator will develop relationships with patients who are seeking Mohs Surgery. The Patient Navigator works with the Clinical and Administrative leadership to assist patients in scheduling, follow-up and execution of appointment scheduling, receipt of patient records and post care follow up. The Patient Navigator is responsible for conducting initial intakes for patients ensuring that all required documentation is in place prior to surgical scheduling.

    Other information:

    Required Job Qualifications:

    • High School Diploma or equivalent.

    • Must be comfortable with outreach activities in unstructured environment

    • Must be prepared to work occasional offsite events.

    • Ability to work with culturally, racially and ethnically diverse clients and staff

    • Excellent interpersonal and organizational skills and moderate computer skills

    Preferred Job Qualifications:

    • Personal experience navigating the healthcare system.

    • Working knowledge of the target communities

    • Bilingual English/Spanish

    Responsibilities:

    1. Initiates immediate contact with patients who reach out to Dermatology or are referred by other providers

    2. Reminds patients of appointments and assists with appointment instructions and post op instructions

    3. Follows-up to assist patients in scheduling follow-up visits.

    4. Communicates with leadership about individual client's needs and concerns.

    5. Shares knowledge and education to improve patients' ability to navigate services and systems.

    6. Completes all documentation and reports in a timely manner.

    7. Assists with coordination of and actively participates in scheduled educational and community forums.

    8. Participates in all administrative, staff development and staff meetings.

     

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

     

    **Position** Patient Navigator Mohs - Dermatology

    **Location** US:IL:Chicago

    **Req ID** 19603