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Hotel:

Hampton Roads Embassy Suites

1700 Coliseum Drive

Hampton, VA 23666

Breakfast Attendant

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

+ **Career Growth & Learning** – 40% of our management hires are internal promotions!

+ **Invest in Your Future** – 401(k) plan with company match.

+ **Comprehensive Health Coverag** **e** – Medical, dental, and vision insurance options.

+ **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations

+ **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

+ **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs.

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Availability: Full Time, 1st Shift Including Early Mornings

Starting At: $14/hr

Join the Hampton Roads Embassy Suites team as a Breakfast Attendant, where you are the cornerstone of our guest experience by delivering delightful and memorable breakfast service!

Your role is pivotal in setting the tone for each guest's day, ensuring they start with a smile and satisfaction. You will collaborate closely with the kitchen staff to maintain an inviting and well-stocked buffet while engaging warmly with guests, addressing their needs and queries promptly.

This entry-level position offers significant growth opportunities within our dynamic hospitality environment, allowing you to develop skills that can lead to roles in management or other departments.

Uniquely, this role provides direct interaction with diverse guests, enhancing your communication and customer service abilities in a multicultural setting.

If you have a passion for creating exceptional mornings and seek a friendly, fast-paced work atmosphere, this is the perfect opportunity for you to shine and grow!

Responsibilities

+ You will maintain a clean and welcoming dining area by regularly wiping down tables, chairs, and surfaces to ensure guest comfort and hygiene.

+ We expect you to prepare and set up the breakfast buffet with fresh food items according to hotel standards, ensuring variety and quality for all guests.

+ You shall monitor food supplies during breakfast hours, promptly restocking items as necessary to prevent any shortages or inconveniences.

+ We rely on you to interact positively with guests by answering questions about menu items, accommodating special requests, and providing information about hotel services.

+ We expect you to adhere to health and safety regulations by following proper food handling procedures and wearing appropriate personal protective equipment when required.

+ You will collaborate with kitchen staff to receive and store delivered food items, ensuring everything is organized and accessible for efficient service.

+ We trust you to operate and manage breakfast-related equipment such as coffee machines and toasters, performing basic troubleshooting if issues arise.

+ You shall assist in cleaning up after breakfast service by clearing dishes, disposing of waste properly, and preparing the space for future meal services.

Requirements

+ You must demonstrate excellent customer service skills to create a welcoming and pleasant dining experience for our guests.

+ Your role requires the ability to set up, maintain, and break down breakfast buffet stations efficiently to ensure timely availability of food items.

+ You should communicate effectively with kitchen staff to coordinate supply needs and address any potential issues promptly.

+ We require you to uphold strict hygiene and cleanliness standards in the dining area, consistently maintaining an inviting environment for all guests.

+ You need to replenish food and beverage items regularly during the breakfast service to guarantee their freshness and accessibility.

+ You are expected to assist guests with special dietary requirements or requests, ensuring their needs are met courteously and accurately.

+ We ask you to handle guest inquiries about menu offerings confidently and provide information on local attractions if needed.

+ You must be capable of managing inventory levels by monitoring stock and notifying management when supplies run low.

Skills

+ Customer Service

+ Communication Skills

+ Time Management

+ Food Safety Knowledge

+ Attention to Detail

+ Multitasking Ability

+ Team Collaboration

+ Problem Solving

+ Physical Stamina

+ Adaptability

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_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!