• Business Development Center Administrator

    Lithia & Driveway (Tampa, FL)


    Dealership:L0341 Tampa Honda

     

    Are You Currently Working in Retail Sales or Hospitality?

     

    Are You Friendly, Outgoing and Have Great Organizational Skills?

     

    Tampa Honda is Hiring Immediately!

     

    Tampa Honda, part of the Lithia & Driveway family of dealerships, is searching for talented Business Development Center Representatives who can help our sales team achieve their targeted goals! If you have a knack for sales and customer service and want to increase your earning potential while improving your quality of life, this is a terrific opportunity!

     

    As a BDC Representative, you will respond to and communicate with our current and prospective sales customers via email and phone. Ideal candidates will be polished, professional, energetic, sales-minded, and customer-focused. You must be able to handle heavy call volume and possess the ability to get customers in the door while maintaining outstanding phone etiquette. Outstanding verbal and written communication skills and computer proficiency are essential skills. Dealership experience is a plus, but not required.

     

    What will you be doing?

     

    • Outbound and inbound customer phone calls.

    • Respond via email and phone to Internet Leads

    • Determine each customer's needs by asking the correct questions

    • Set appointments for sales team

    • Ensure a positive customer experience

    • Enter customer information into CRM (CDK)

     

    Who are we looking for?

     

    • Customer-focused, energetic, and self-motivated

    • Experience in customer service, call center or retail sales

    • Dealership experience, a plus

    • Ability to handle heavy phone volume

    • Persuasive- knack for sales and customer service

    • Strong communication skills –verbal and written

    • Excellent computer skills

    • Highly organized with attention to detail

    We offer best in class industry benefits:

    + Competitive pay

    + Medical, Dental and Vision Plans

    + Paid Holidays & PTO

    + Short and Long-Term Disability

    + Paid Life Insurance

    + 401(k) Retirement Plan

    + Employee Stock Purchase Plan

    + Lithia Learning Center

    + Vehicle Purchase Discounts

    + Wellness Programs

     

    High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.