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Maxim Healthcare is hiring for a Recruitment Operations Manager (ROM) to lead and oversee a team of Recruiters and Client Coordinators while contributing to the professional development of everyone through consistent delivery of one-on-one support and team coaching.

The Recruitment Operations Manager will be accountable for hiring, training, and supervising respective team members. In this role, the Recruitment Operations Manager will evaluate the performance of Recruiters and Client Coordinators, prepare reports, drive referrals, improve customer support, and improve key metrics including recruitment activity, hiring trends, caregiver retention, increasing client fill rate, reducing overtime, and ensuring accuracy of patient and caregiver schedules in the system of record.

Why Join Maxim:

+ Competitive pay & weekly paychecks

+ Health, dental, vision, and life insurance

+ 401(k) savings plan with company matching

+ Employee discount program; partnered with hundreds of vendors nationwide

+ Awards and recognition program

+ Opportunity for career advancement

+ Comprehensive training and mentorship program

Responsibilities:

+ Build relationships and effectively communicate with patients, referral sources, case managers, physicians, other members of the health care team, and community members

+ Responsible for developing and leading the overall Recruitment strategy

+ Provides ongoing development support for direct reports and others and provides opportunities for growth and improvement

+ Translates the strategic and tactical business plans into recruiting strategic and operational plans

+ Develops, coordinates and drives the activities, programs and strategic recruiting efforts of the Recruiters and Client Coordinators

+ Develop strategies and implement plans to assist with staffing based off client needs

+ Evaluates strategies (technology, social media, job fairs, open houses, employee referrals) as resources to improve key metrics including new caregiver starts, fill rates, caregiver retention, and overtime reduction

Minimum Requirements:

+ Bachelor’s Degree in Business/Marketing/Communications/Provider Relations (check state specific), and/or graduate of an accredited school of nursing, BSN preferred

+ One (1) year of supervisory or administrative experience in home health care or related health care programs preferred

+ One (1) year of recruitment experience

+ Knowledge of home care requirements and third-party reimbursement

+ Excellent communication skills

+ Proficiency in the English language required

+ Computer proficiency including Microsoft Office Suite (Word, Excel, Teams, etc.)

+ Any other requirements mandated by applicable federal, state or local laws

Wage/Salary Information:

$55,000 base annually PLUS commission

Maxim Benefits:

Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

*Benefit eligibility is dependent on employment status.

About Maxim Healthcare

Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.