• Customer Service Representative

    Adecco US, Inc. (Houston, TX)


    Call Center Service Representative I

     

    We are seeking a dedicated and compassionate **Call Center Service Representative** to join our team in Houston, TX. This is an **on-site position** that plays a crucial role in assisting patients 24/7, 365 days a year, with heart monitoring services. If you have a strong customer service background, excellent communication skills, and a commitment to patient care, we encourage you to apply!

     

    + **Pay Rate: $** **15.00**

    + **Assignment Type:** Temporary to Hire

    + **Standard Work Hours:** Monday - Friday, 2:00 PM - 10:30 PM

     

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    Key Responsibilities

    + Provide compassionate and efficient support to patients regarding heart monitoring services.

    + Handle incoming calls and inquiries with professionalism and empathy.

    + Accurately document all patient interactions and information in the system.

    + Troubleshoot basic issues and escalate complex cases as needed.

    + Adhere strictly to all company policies and procedures, especially regarding patient privacy and data handling.

    Requirements

    + Reliable transportation

    + Typing speed of at least 45 WPM with high accuracy.

    + Strong communication and active listening skills.

    + Ability to work in a fast-paced environment and manage multiple tasks.

    + Commitment to providing excellent customer service.

    + Flexibility to work various shifts, including evenings, weekends, and holidays.

    Training Schedule

    + 8:30 AM - 5:30 PM

     

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    This position is managed by one of Adecco’s National Recruitment Teams, not your local branch. To be considered, please follow the application instructions provided.

     

    **Pay Details:** $15.00 per week

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance