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Administrative Coordinator 2-3 Records

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Administrative Coordinator 2-3 Records

Salary

$2,085.00 - $3,572.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

PCF-AC2-3 Records - 210232- TC

Department

Patients' Compensation Fund Oversight Board

Division

Patient's Compensation Fund

Opening Date

07/09/2025

Closing Date

7/14/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

About the Patient's Compensation Fund

The Patient's Compensation Fund (PCF) was created in 1975 to provide an affordable and guaranteed medical malpractice coverage system for the private healthcare providers in the state. The Patient's Compensation Fund is self-funded state entity, operating independently of the main state budget, and governed by the PCF Oversight Board. The Patient's Compensation Fund provides protection for the healthcare system, keeping costs down, and providing a guaranteed pool of funds to pay those citizens injured from medical malpractice of private care providers.

We are a small agency invested to retain a skilled, productive, engaged, diverse team that we support through training and development, building connections, and supporting a harmonious work life while delivering quality services to the citizens of Louisiana.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

Managing Resources: The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

Minimum Qualifications

One year of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168050) .

Job Duties and Other Information

JOB DUTIES:

-Processes routine paperwork and/or enters data into a department log or database in the servicing of a client.

-Prepares, indexes, and scans documents into imaging system; may ensure quality of scanned images.

-Serves as receptionist for the assigned work unit.

-May deliver and pick-up various materials.

-Maintains department's records system, including filing and retrieving documents, researching files, etc.

-Responsible for scanning documents in a manner that content, context, and structure of the records are preserved. Ensures all documents are indexed with correct metadata.

-Disseminates mail and distributes mail to managers.

-Prepares documents for imaging, operates electronic scanning equipment, and converts scanned material to digital format

Position-Specific Details:

Incumbents of this position will serve as the agency receptionist and document imaging and quality control coordinator on the Records Unit. This job is in the career progression group capping at Administrative Coordinator 3. As the first point of contact visitors will encounter, incumbents are to maintain verbal and written professional communication, customer service, and exhibit interpersonal skills. Incumbents will be accountable to share duties between two separate work stations (front desk and imaging station), on a rotating schedule. Incumbent will be required to communicate and collaborate within the Records Unit and with all staff in the PCF. Incumbents also serve as a back-up for other positions in the Records Section.

Reception duties include: Front desk coverage during business hours; answering a multi-line phone; receiving and distribution of time-sensitive mail; greeting and communicating with mail room staff, agency staff, visitors, and callers; conference room scheduling; and sorting time-sensitive mail. Incumbent will receive visitors and packages from the 1st floor security station. Incumbents will verify and mail Claims check payments on a semi-weekly basis.

Imaging duties include: document imaging and document quality control. Many of PCF’s records can be subpoenaed for court, therefore it is critical that imaging is indexed and stored properly, without missing pages and in good shape without skewed records, clear in-focus documents, properly representing the original document. Incumbent ensures that the quality of imaged documents accurately represents original hard copies when checking for quality control.

NOTE REGARDING THE ADVERSTISED PAY:

The actual starting salary depends on the experience of the selected applicant.

This position participates in a Career Progression Group (CPG) and may be filled as a Administrative Coordinator 2 or Administrative Coordinator 3 level which will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Please click on the links below to learn more about each job level:

Administrative Coordinator 2: https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168050

Administrative Coordinator 3: https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060

HOW TO APPLY:

No Civil Service test score is required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Please identifyALLwork experience with each employer on your job application! Please submit a complete job history. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

For further information about this vacancy contact:

Sonja Conerly

Patient's Compensation Fund/ Human Resources

PO Box 3718

Baton Rouge, LA 70821

225-342-5200

All prospective new hires will be subject to employment eligibility verification via the federal government’s E-Verify system.

As an Equal Opportunity Employer, PCF is committed to a diverse and inclusive workplace prohibiting discrimination based on any non-merit factor.

PCF is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command. 1= I have no experience and/or am uncomfortable accepting direction 2= I have limited experience or require assistance to accept direction 3= I can accept direction 4= I can accept directions and help others improve their ability to accept direction

02

Explain your rating by providing specific and relevant examples in the box below.

03

Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas. 1= I have no experience and/or am uncomfortable communicating effectively 2= I have limited experience or require assistance to communicate effectively 3= I can communicate effectively 4= I can communicate effectively and help others improve their communication

04

Explain your rating by providing specific and relevant examples in the box below.

05

Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions. 1= I have no experience and/or am uncomfortable demonstrating accountability 2= I have limited experience or require assistance to demonstrate accountability 3= I can demonstrate accountability 4= I can demonstrate accountability and help others improve their ability to demonstrate accountability

06

Explain your rating by providing specific and relevant examples in the box below.

07

Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization. 1= I have no experience and/or am uncomfortable displaying professionalism 2= I have limited experience or require assistance to display professionalism 3= I can display professionalism 4= I can display professionalism and help others improve their ability to display professionalism

08

Explain your rating by providing specific and relevant examples in the box below.

09

Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided. 1= I have no experience and/or am uncomfortable focusing on customers 2= I have limited experience or require assistance to focus on customers 3= I can focus on customers 4= I can focus on customers and help others improve their ability to focus on customers

10

Explain your rating by providing specific and relevant examples in the box below.

11

Rate your ability to manage resources based on our definition: The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value. 1= I have no experience and/or am uncomfortable managing resources 2= I have limited experience or require assistance to manage resources 3= I can manage resources 4= I can manage resources and help others improve their ability to manage resources

12

Explain your rating by providing specific and relevant examples in the box below.

13

Are you currently, or have you ever been, employed by the Patient's Compensation Fund?

+ Yes

+ No

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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