• KYC Production & Quality Control Associate

    SMBC (Jersey City, NJ)


    Role Description

    Within the Financial Crimes Compliance Department in the Americas, the White Glove Associate is responsible for performing Know Your Customer (KYC) onboarding and quality control processes for specialized business lines. In addition to flexing between collecting/reviewing KYC documentation/information and performing quality control checks, the KYC Production & Quality Control Associate may be asked to assist with specialized projects, queue management, and team oversight. May act in capacity of team leader or individual contributor.

    Role Objectives

    + Ensures operational efficiencies and customer data integrity in accordance with internal policies and procedures of SMBC and Head Office and compliance with AML/BSA/OFAC regulations.

    + Performs new customer onboarding tasks and conducts quality control checks of KYC information in accordance with policy and procedure.

    + Ensures adherence to the SMBC KYC Program; supporting industry, bank, and system-related changes

    + Recommends program enhancements while adhering to KYC Compliance and Policy requirements

    + Ensures mandatory information is collected and verified prior to account opening

    + Appropriately escalates compliance concerns

    + Provides initial review or quality check on updates to existing customer records, including documentation review.

    Qualifications and Skills

    + Very strong technical knowledge of AML, Bank Secrecy Act, Foreign Asset Control

    + Very strong level knowledge of KYC (Know Your Customer) process and regulations

    + Strong knowledge of banking policies, statutory and compliance regulations

    + Strong knowledge of market practices related to compliance operations

    + Good judgement, sense of urgency and accountability; time- management skills; critical thinking skills

    + Ability to supervise and train others

    + Ability to execute in a high pressure environment

    + Good interpersonal skills

    + Strong written and verbal communication skills

    Additional Requirements

    + Work Experience: 3 to 5 years of specialized experience in Financial Services. Back-office operations. Management experience preferred

    + Education: BA / BS (or equivalent experience)

    + Licenses / Certifications / Registrations: CAMS preferred

    + Language Skills: English