• Customer Service Supervisor

    Cintas (Fremont, CA)


    **Requisition Number:** 205158

    Job Description

    Cintas is seeking a Customer Service Supervisor to increase our "Customer Service Index" by ensuring high levels of satisfaction among our customers. Responsibilities include acting as the main point of contact and overseeing all areas of our fast-paced Customer Service Department by making independent decisions to assist customers; training and supervising our Customer Service Representatives; working with our sales, service, production and administrative departments to deliver prompt resolution of customer questions and concerns.

    Skills/Qualifications

    Required

    + Customer service or call center experience

    + Typing and 10 keypad experience

    + Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Intranet/Internet

    + High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

    Preferred

    + 1-3 years' management experience in a customer service or call center

    + AS/400 experience

    + Availability to start within two weeks after offer made/accepted

    •Benefits

     

    Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

    Additionally, our employee-partners enjoy:

    • Competitive Pay

    • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)

    • Disability, Life and AD&D Insurance, 100% Company Paid

    • Paid Time Off and Holidays

    • Skills Development, Training and Career Advancement Opportunities

    Compensation

    A reasonable estimate of base salary for this role ranges between $68,640.00 - $72,392.54/Hour. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

    Company Information

    Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

     

    Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

     

    This job posting will remain open for at least five (5) days.

     

    **Job Category:** Service

    **Organization:** Fire

    **Employee Status:** Regular

    **Schedule:** Full Time

    **Shift:** 1st Shift

     

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