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  • Senior Configuration Management Analyst

    ManTech (Doral, FL)



    Apply Now

    **ManTech** seeks a motivated, career and customer-oriented **Senior** **Configuration Management Analyst** to join our team in **Doral, FL** .

    Responsibilities include but are not limited to:

    + Maintains the integrity and accuracy of an organization's IT infrastructure and service information, with a deep understanding of ITIL-informed best practices.

    + Leads and mentors junior team members, drives process improvements, and ensures consistent reliability and up-to-date configuration data.

    + Manages the accuracy and completeness of the Configuration Management Database (CMDB), documenting all IT assets, configurations, and relationships.

    + Develops and enforces data governance policies and procedures for the CMDB, and performs regular audits and reconciliations to resolve discrepancies.

    + Implements and maintains automated discovery and dependency mapping tools, identifying opportunities to streamline and optimize configuration management processes.

    + Collaborates with other ITSM Teams (Incident, Problem, Change Management) to ensure seamless integration of configuration data.

    + Provides accurate and timely configuration information to support incident resolution, problem analysis, and change implementation, while maintaining a strong understanding of IT infrastructure components.

    Minimum Qualifications:

    + Bachelor’s degree in computer science, Information Systems, Engineering, Business, or related scientific or 4 years of additional experience may be exchanged in lieu of a required Bachelor's degree

    + 9+ years of relevant experience with 5+ years of position-specific relevant configuration management experience.

    + Strong understanding of ITIL-informed best practices, particularly in the areas of configuration management, change management, and incident management.

    + Experience with CMDB tools and technologies (e.g., ServiceNow, BMC Atrium). Proficiency in scripting languages (e.g., Python, PowerShell).

    Desired Qualifications:

    + Master’s degree in computer science, Information Systems, Engineering, Business, or related scientific or technical discipline.

    + Experience with industry-standard or DoD-directed CM tools such as Jira, Confluence, and others as needed to support individual project requirements.

    + 5+ years of experience in a configuration management role. ITIL v4 Foundation certification.

    + Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

    Clearance Requirements:

    + Must have an active Secret clearance.

    Physical Requirements:

    + The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

     

    ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

     

    If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at [email protected] and provide your name and contact information.

     


    Apply Now



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