"Alerted.org

Requisition Number.

6263812

Job Family.

Corporate

Location/Store Number.

179 - Bloomingdale, IL

Job Description/Requirements.

The Retail Sales Trainer is a positive, energetic team player dedicated to the success and development of Belle Tire employees. This position is responsible for conducting training for employees at all levels, working with the Retail Operations team to understand and address their needs, and supporting the training development team to create learning opportunities for Belle Tire employees.

What You'll Do

+ Conducts face-to-face training programs following outlines and facilitator guides on topics including customer service, point of sale system, phone call handling, national accounts, glass quote system, vehicle systems, etc.

+ Conducts one-on-one training and coaching in stores

+ Acts as subject matter expert for the Training Development team, providing content, reviewing materials, and participating in beta and pilot reviews

+ Recognizes and communicates continuous improvement opportunities to Director of Training

+ Conducts and/or participates in train-the-trainer activities

+ Evaluates the transfer of skills and knowledge back to the job after training through store visits, etc.

+ Partners with the Directors of Retail Operations to identify and address needs in assigned communities

+ Use Belle Tire Academy to support instruction

+ Supports, follows, and promotes Belle Tire policies and procedures

+ Maintains classroom facilities and equipment

+ Maintains a safe learning environment

+ Other duties as assigned by the Director of Training

What We're Looking For

Minimum Qualifications :

+ Travel required, including overnight stays, up to 75% of time

+ Minimum of 5 years in a retail or automotive setting occupying a leadership position

+ Demonstrates a commitment to high quality service to internal and external customers

+ Demonstrates "Walk the Walk" mentality of Belle Tire's core beliefs

+ Demonstrates strong classroom management and facilitation skills

+ Ability and desire to facilitate others' learning inside and outside the classroom

+ Ability to communicate clearly, effectively, in an engaging manner, and with confidence in front of a group

+ Drive to learn new work-related skills and knowledge and seek out development opportunities

+ Ability to demonstrate and promote safe work habits and procedures

+ Ability to work independently and self-motivate

+ Strong desire and ability to collaborate within and outside the Training team

+ Demonstrates high energy, enthusiastic, positive attitude

+ Ability to understand and meet the needs of internal customers

+ Ability to prioritize competing demands and manage multiple concurrent tasks

+ Ability to explain facts, concepts, processes, and procedures in multiple ways to learners of varying skill, knowledge, and experience levels as well as varying temperaments

+ Ability to complete tasks thoroughly, accurately, and in a timely manner

+ General knowledge of learning management systems (current LMS provider Cornerstone)

+ Proficiency in the use of relevant computer software ( i.e. Word, Excel, PowerPoint, Snag It)

Preferred Qualifications:

+ Five years in a training facilitation role

+ Two years in a training development role

+ Bachelor's degree preferred

Work Environment

The position is based in an office environment, requiring periods of sitting and the operation of standard office equipment, including computers, phones, and other office tools . Work hours are typically 8-5, Monday through Friday, with occasional evening and weekend hours as needed . Travel required, including overnight stays, up to 75% of time

Benefits

We offer premium benefits to keep your life moving.

+ Medical, Dental, Vision I nsurance

+ Flexible Spending Account

+ Lif e/AD&D Insurance

+ Short/Long-Term Disability Insurance

+ Employee Assistance Program

+ 401(K) with company match

+ Flexible Paid Time Off

+ Closed Sundays and Holidays (New Year's Day, Memorial Day, 4 th of July, Labor Day, Thanksgiving Day and Christmas Day)

+ Discounts on Products and Services

+ Employee Referral Program

+ Paid Training and Reimbursement for ASE Certifications

+ Belle Tire Scholarship Program

+ Career Growth Opportunities with a Growing Company

+ Learn more at https://www.belletirecareers.com/benefits/

About Us

At Belle Tire, we believe you deserve a better experience when it comes to tires and vehicle services. That starts with hiring people who genuinely care - that's the Belle Tire Difference . With over 180 locations and 3,000 dedicated employees across Michigan, Ohio, Indiana, and Illinois, we are your one-stop shop for tires, wheels, and full-service automotive repairs. Our services include alignments, brakes, batteries, heating and cooling, oil changes, auto glass repair, and more.

Since 1922, we've done what it takes to keep life moving for our customers and employees . We live by a shared set of values: Customer Satisfaction is the Bottom Line , we always Do the Right Thing , we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments. These beliefs shape a culture of trust, respect, and pride, making Belle Tire a great place to build your career.

We're not your ordinary tire shop, we're Changing Tires.

Belle Tire is an E qual O pportunity E mployer . We ensure all individuals are considered for employment and advancement based on their qualifications, skills, achievements, and experience, without regard to race, color, national origin, sex, age, religion, disability, veteran status, genetic information, sexual orientation, gender identity and expression , or any other characteristic protected by federal, state, or local law.

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