• Patient Services Representative - CCP

    UPMC (Altoona, PA)


    Are you passionate about helping kids be their best selves?

     

    UPMC Children's Community Pediatrics is hiring a Flex Full-Time Patient Services Representative to support the office in Altoona.

    Responsibilities:

    + **Patient Interaction:** Greet patients, assist with check-in, collect copayments, and update information.

    + **Scheduling:** Arrange follow-up appointments and connect patients to services.

    + **Support:** Help patients navigate the healthcare system and provide clear instructions.

    + **Technology:** Register patients in Biometrics and promote MyUPMC portal.

    + **Financial Advocacy:** Educate patients on financial responsibilities and connect them to resources.

    + **Compliance:** Verify insurance, obtain consent signatures, and follow HIPAA regulations.

    + **Admin Tasks:** Handle phone calls, scan records, and perform office duties.

    + Completion of high school or equivalent.

    + Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.

    + Two years of experience in a medical, billing, fiscal, or customer service role preferred.

    + Knowledge of medical terminology preferred.

    + Prior experience with Medipac, Epic, or other health records systems preferred.

    Licensure, Certifications, and Clearances:

    + Act 31, Act 33, Act 34, Act 73.

     

    UPMC is an Equal Opportunity Employer/Disability/Veteran