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Summary Office of Equal Employment Opportunity- Arlington, VA The selectee of this position serves as an Equal Employment Specialist. You will be responsible for advising employees and applicants regarding the EEO complaints process and procedures; conducting EEO complaint counseling; performing complex EEO investigations; conducting EEO training; preparing EEO complaints statistical reports, etc. Responsibilities As an Equal Employment Specialist at the GS-0260-13 level, some of your typical work assignments may include: Conducting initial intake interviews with aggrieved employees or job applicants to determine whether the allegations are within the purview of the EEO laws administered by the USMS EEO Office. Conducting EEO counseling; attempting to informally resolve problems; and, if the matter cannot be resolved informally, providing assistance to the employee in preparing a formal complaint; ensuring that complaints are processed in a timely manner. Preparing decision letters on the acceptance of formal complaints. Identifying and recommending disposition of complex matters, such as moot allegations, continuing violations, and multiple complaints. Performing complex EEO investigations by identifying the issues of the complaint and utilizing sound investigative techniques to gather evidence. Interviewing witnesses to obtain detailed descriptions of the circumstances of the allegations and preparing witness affidavits. Serving as an instructor and providing training and advice to management and employees on their rights and responsibilities in the processing and resolution of complaints. Maintaining EEO complaints tracking system data and preparing required complaint status reports. Requirements Conditions of Employment Must complete an initial online questionnaire and additional assessment(s). Must pass a pre-employment security investigation and drug screening. Must be able to obtain and maintain a Public Trust background investigation. May be required to successfully complete a trial/probationary period. Males born after 12-31-59 must be registered or exempt from Selective Service. Verify Registration here. Must be a U.S. Citizen or National. You must meet all qualification requirements by the closing date of this announcement. Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level). Qualifications GS-13 TIME IN GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-12 grade level is required to meet the time-in-grade requirements for the GS-13 grade level. (Must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted). You may qualify at the GS-0260-13 level, if you fulfill the following qualifications: One year (12-months) of full-time specialized experience equivalent to at least the GS-12 grade level in the Federal service performing duties such as: 1) Advising on Equal Employment Opportunity (EEO) complaint matters to all levels of management at Headquarters, Agency, District and division level; 2) Performing EEO investigations utilizing sound investigative techniques and interviewing witnesses to obtain detailed descriptions; 3) Advising on the Federal Sector EEO Complaint Process and related Agency policy directives to aggrieved individuals; 4) Preparing responses to inquiries regarding Agency complaint processing from the general public, Agency employees and applicants, management, members of Congress, and other external agencies; and 5) Maintaining EEO complaints tracking system data and preparing required complaint status reports (e.g. Annual Equal Employment Opportunity Commission form 462 Report and quarterly No FEAR Act Reports) (Must be reflected on resume) IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE CANNOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Education can not be used in lieu of experience at the GS-13 grade level. Additional Information Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable\_Accommodations\_for\_USA\_Hire Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee\_guides/career\_transition.asp Additional selections may be made from this announcement. Recruitment incentive may be authorized. Relocation incentive may be authorized.