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Position Overview:

The Software Applications Engineer at Anderson-Negele will serve as a crucial link between our customers and our digital product offerings, specifically focusing on the Paperless Process Recorder (PPR) and Legendary™ Cloud Software. This role is responsible for supporting customers through the integration process, addressing PPR hardware-related questions, and configuring the applications to meet their needs. Additionally, the engineer will communicate issues back to the engineering teams, including testing features, and collaborate with product management on design improvements.

Key Responsibilities:

+ Serve as the primary technical authority on Anderson-Negele's digital products, and device integration solutions, with a special emphasis on the PPR and Legendary™ Cloud Software.

+ Assist customers and internal teams with installation, commissioning, and troubleshooting of digital solutions and connected instrumentation.

+ Support the development and delivery of training materials, user guides, and technical FAQs

+ Collaborate with Product Management and Engineering teams to translate customer requirements into functional specifications for future product enhancements.

+ Perform field visits as needed for advanced troubleshooting, commissioning support, and system audits (travel up to 40%).

+ Log and track customer feedback and technical cases in CRM systems and contribute to continuous improvement of support processes.

Qualifications:

+ Bachelor’s Degree in Software Engineering, Computer Science, Electrical Engineering, or a related field, or equivalent technical experience.

+ 3+ years experience in Applications Engineering, Solutions Engineering, or Technical Support roles focused on software platforms, IoT devices, or industrial automation.

+ Ability to interpret and troubleshoot application and product issues incl. documentation, and communication skills.

+ Ability to work cross-functionally with Engineering, Product Management, and Sales teams.

+ Hands-on experience with PLC programming.

+ Proficient with CRM systems, GitLab, Jira or other case tracking tools.

Preferred:

+ Familiarity with hygienic process industries (food, beverage, life sciences) and industrial regulatory standards.

+ Working knowledge of cybersecurity concepts for industrial devices.

\#LI-PW1

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

We Are an Equal Opportunity Employer

Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

About Anderson-Negele

Anderson-Negele is an instrumentation company whose mission is to provide the best hygienic instrumentation solutions for processors of food, beverage and life sciences products. We have manufacturing facilities in the US and Germany and sales & service offices in the U.S., Europe, China, India, and Brazil.

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

Pay Range

The salary range for this position in local currency is 100700.00 - 186900.00