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Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

Manage maintenance personnel, activities, and budgets in assigned area of responsibility, including all labor and non-labor resources to maintain superior show quality and customer satisfaction. Support initiatives to continuously improve guest and employee safety.

MAJOR RESPONSIBILITIES:

+ Manages all aspects of the facilities maintenance program within assigned area of responsibility, including planned, quick call, discretionary, and emergency repair work, as well as comprehensive asset life-cycle management. Develops and refines maintenance standards and maintains all OSHA and Universal Quality Standards

+ Manage staff by providing leadership, coaching, mentoring, career development, performance management, and recognition

+ Plans, prepares, and manages assigned capital and expense budgets

+ Secure reliable and cost-effective contracted services via scope development, competitive bidding, and contract oversight

+ Establish and maintain relationships across departments to ensure highest standards of guest experience, show quality, and operational readiness

+ Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

+ Performs other duties as assigned.

EDUCATION:

+ Associate’s Degree (AA) or equivalent from two-year college or technical school required.

+ Bachelor’s degree from a four-year college or university in management or technical discipline preferred.

EXPERIENCE:

+ 7+ years’ experience of construction, operation, and maintenance management of a large (500+ acres) Theme Park.

+ 5+ years of extensive experience in maintenance management of a Theme Park or other relevant experience is required with 5+ years of direct supervisory responsibilities

+ Or equivalent combination of education.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

+ Maintenance Management Certification preferred.

+ General Contractor license preferred.

+ Technical Certification/License preferred.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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