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Student Affairs Specialist (HEOa)

POSITION DETAILS

New York City College of Technology (City Tech) of the City University of New York (CUNY), a comprehensive college offering associate and bachelor’s degree programs in downtown Brooklyn, is accepting applications for a Student Affairs Specialist at the Higher Education Assistant rank.

Reporting to the Assistant Vice President for Student Affairs (AVPSA), the Student Affairs Specialist will be responsible for the following duties:

+ In collaboration with the AVPSA, manage the Satisfactory Academic Progress (SAP) appeal process by reviewing student appeals, verifying supporting documentation, and working with the Financial Aid office to determine eligibility for continued financial aid.

+ Communicate appeal decisions to students in a timely manner and provide detailed guidance on next steps.

+ Review and monitor SAP to ensure compliance with institutional, state, and federal regulations for SAP.

+ Identify students who are not meeting SAP standards, including GPA, pace of completion, and maximum time frame requirements.

+ Provide personalized advising to students who are at risk of not meeting SAP standards or have lost financial aid eligibility.

+ Collaborate with other Student Affairs departments to support students who submit Individualized Academic Plans.

+ Recommend policy updates as needed to maintain compliance with changing guidelines.

+ Process external reference requests for current, former, or alumni students concerning their disciplinary records.

+ Supervise work assignments for college assistants and part-time non-teaching adjunct staff, assisting students with SAP (Satisfactory Academic Progress) related issues and other concerns they may have.

+ Lead and work collaboratively with the Petrie and Emergency Funding Committee to award student funding.

+ Perform additional duties as assigned.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Bachelor's degree and four years' related experience required.

PREFERRED QUALIFICATIONS

+ Strong knowledge of federal and state financial aid regulations, particularly regarding Satisfactory Academic Progress requirements.

+ Experience working with student information systems (SIS) and financial aid management systems.

+ At least four years of records management experience in a higher education setting.

+ Functional knowledge of CUNYfirst and Student Forms.

+ Excellent communication, analytical and organizational skills, with exceptional accuracy and attention to detail.

+ The ability to manage multiple projects simultaneously in a dynamic environment, while consistently meeting deadlines.

+ Ability to work effectively with diverse student populations and collaborate across departments.

+ Demonstrated data management skills and related reporting capabilities.

+ Proficiency with computers, Microsoft Office Suite, and student information systems.

+ Able to exercise tact and diplomacy in dealing with difficult issues and/or diverse organizations.

CUNY TITLE OVERVIEW

- Develops and implements programming, services, and learning opportunities for students, promoting the personal development of a diverse student population.

- Administers one or more student affairs programs, providing program management, assistance with policy development, supervision and training of all professional and support staff, budget monitoring, and report preparation

- Serves as a resource to student groups and/or populations as a consultant and advocate for their concerns

- Researches and stays current on higher education programs, trends, and issues with student impact

- Produces workshops and materials to support student programs; manages on-line communities; develops on-line social networking activities, and develops and maintains multimedia content on program web sites

- Performs related duties as assigned.

FLSA

Exempt

COMPENSATION AND BENEFITS

$75,465 - $90,375. Salary commensurate with education and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09%, with additional increases of 3.25% effective 9/01/2025 and 3.5% effective 9/01/2026, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

Open until filled, with review of resumes to begin on or after July 31, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30630

Location

NYC College of Technology