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Job Title

Coordinator, Student Center Technology and Scheduling

Agency

West Texas A&M University

Department

Jbk Student Center

Proposed Minimum Salary

$2,964.00 monthly

Job Location

Canyon, Texas

Job Type

Staff

Job Description

The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits (https://www.wtamu.edu/business-finance/human-resources/benefits.html)

NOTICE - All posted positions are subject to budget approval.

General Summary:

The Student Center Technology and Scheduling Coordinator, under general supervision, serves as the coordinator for computer technology applications within the student center. Provides technical support for events at the student center. Serves as the primary 25Live specialist for the University, scheduling non-academic reservations.

Responsibilities:

+ Oversees Event Services and the student staff.

+ Consults with event planners to clarify/confirm space requests submitted and ensure all details are accurate.

+ Receives and processes space requests from university groups and external groups for the Jack B. Kelley Student Center, Outdoor Lawn Areas, J.A. Hill Chapel, Alumni Banquet Facility, non-athletic events at the First United Bank Center, Buffalo Stadium, and events occurring in academic classrooms on campus.

+ Ensures that all information is inputted and completed into 25Live for all reservations.

+ Recruits, trains, schedules, supervises, and evaluates all employees involved in Events Services and provides on-site customer liaison support during events as needed.

+ Develops, manages, and oversees facilities and event calendars.

+ Negotiates costs and develops contracts with clients.

+ Administers insurance documents and waivers of liability.

+ Develops event-related procedures and oversees reporting to the University and external clients.

+ Oversees the website design, promotion, and placement of stories with appropriate print/electronic media for the advancement of the campus community.

+ This includes social media ventures such as Facebook, Twitter, Instagram, YouTube, and utilizing search engine optimization.

+ Makes recommendations for procedure implementation.

+ Helps maintain and coordinate the centralized events calendar for the campus.

+ Aids in promoting campus community through planning and publicizing special events with appropriate print/electronic media.

+ Assists in managing the JBK Information Desk and assists in the supervision of student team members.

+ Assists in overseeing the student center's petty cash and credit card transactions/compliance. Aids (in conjunction with the business office) in ensuring that money is handled in accordance with University procedures. Reconcile Event Services budgets monthly and collects all accounts payable for the department.

+ This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of tasks and functions. General office responsibilities and other duties may be assigned.

Necessary Qualifications:

+ Bachelor’s degree in an applicable field or equivalent combination of education and experience.

+ One (1) year of scheduling/reservations and event coordination experience, including related supervisory experience of student workers.

+ Ability to manage detailed financial records

+ Knowledge of word processing, spreadsheet, and database applications.

+ Possess strong organizational skills.

+ Highly effective communication (oral and written) skills.

+ Has the ability to work on several projects simultaneously while keeping a high-energy level.

+ Must possess an outgoing and friendly personality and enjoy working with customers in an area of constant traffic and interruptions

+ Ability to apply procedures equitably and recognize unusual requirements.

+ Experience with campus-wide scheduling software

+ Trains, advises, and monitors users of 25Live.

+ Provides University presentations on 25Live upon request.

+ May be asked to assist with weekend and night event management.

+ Provides statistical reports on building usage, types of events conducted, and number of participants.

+ Provides technical support for clients using the student center. Report any technical/production problems to the supervisor.

Preferred Qualifications:

+ Master’s degree.

+ Experience with audio/visual core concepts and its utilization in events.

+ Experience with hiring, training, and evaluating employees.

+ Experience with 25Live scheduling software.

+ Requires an understanding of the higher education environment and can work cooperatively with many different types of groups.

Applicant Instructions:

Please include the following with your application:

+ Cover letter

+ Resume

+ Three references

Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application. Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at [email protected].

Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.

Equal Opportunity /Veterans/Disability Employer.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.