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Description

The Content Strategist for Manager Development will be responsible for crafting and maintaining a fresh, relevant, and compelling curated content experience for AWS Field Manager Enablement. This role will drive the content strategy to align with manager personas, leadership roles, and user needs, with the goal of informing and serving AWS's field managers to drive team performance, leadership excellence, and business outcomes.

The Content Strategist will audit existing content and provide recommendations for new content types that resonate with field managers. They will partner closely with content contributors to source high-quality, relevant leadership development materials that meet requirements. The content will then be curated into user-centered experiences that simplify complex leadership topics through minimalist design principles. Measuring, tracking, and analyzing performance data will be crucial to optimizing the content and maximizing its efficiency.

Ensuring core messaging alignment across the Manager Enablement program will be a key responsibility, as will aligning the cross functional teams with the content strategy. The Content Strategist will also partner with SMEs to map primary leadership use cases to the content, and collaborate cross-functionally (AFX, Field, PMM, WWSO, Global Marketing) to create manager development workflows. Integrating AWS leadership best practices with organizational top-line messaging will also be a priority. Additionally, they will define the target audience for workflows with input from Field and WWSO teams, establish delivery mechanisms, and curate enablement content (e.g., leadership development modules, coaching videos) based on SME input and user feedback.

Key job responsibilities

• Auditing existing content and providing recommendations for new content types that resonate with field managers

• Partnering with content contributors to source high-quality, relevant leadership development content that meets requirements

• Curating content into user-centered experiences that simplify complex leadership topics through minimalist design principles

• Measuring, tracking, and analyzing performance data to optimize content and maximize efficiency

• Ensuring core messaging alignment across the Manager Enablement program

• Aligning WWSO industry and solutions with the leadership content curation

• Partnering with SMEs to map primary leadership use cases to the content

• Collaborating cross-functionally to create manager development workflows

• Integrating AWS leadership best practices with organizational top-line messaging

• Defining target audiences for workflows with input from Field and WWSO teams

• Establishing delivery mechanisms and curating enablement content based on SME input and user feedback

A day in the life

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

About the team

The Global Enablement Programs leader is responsible for working backwards from the field needs to define the enablement strategy within a highly matrixed organization. They ensure relevance and adoption of our global roster of programs, continue to evolve and develop state-of-the-art enablement programs, and scale new programs, all whilst hiring and developing the best builders and leaders within the organization.

Basic Qualifications

- 3+ years of design experience

- Have an available online portfolio

- Experience working with agile development teams (agile/scrum/kanban)

- Experience in Adobe Creative Suit applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS

Preferred Qualifications

- Experience with e-commerce, search, social, and other major application types and their UX patterns

- Experience creating services and applications with multiple user touch points on different platforms and devices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.