• Program Manager, Learning, Amazon Flex

    Amazon (New York, NY)


    Description

    We are hiring an experienced learning program manager to orchestrate complex, cross-functional learning experience design initiatives. In this role, you will drive strategic learning programs from conception to completion while ensuring seamless collaboration between diverse teams. As a program manager with a specific focus on projects, you’ll plan how the Amazon Flex Learning Experience Design team executes on our most important goals. You’ll be responsible for driving operational excellence and long-term strategic initiatives in the learning space within one of the fastest growing organizations.

     

    Key job responsibilities

     

    Project & Timeline Management

     

    - Establish and track key milestones, dependencies, and critical paths

     

    - Identify and mitigate risks proactively

     

    - Drive accountability across teams to meet deadlines and deliverables

     

    Information Management & Communication

     

    - Design and implement communication frameworks to ensure transparent information flow across teams

     

    - Create and maintain documentation systems for program tracking and reporting

     

    - Own approvals for learning projects, driving clarity in decision making with leaders

     

    Learning Design & Vendor Management

     

    - Develop learning design plans: define objectives, complete task analysis, and select appropriate learning modalities

     

    - Manage vendors throughout the content development lifecycle to launch learning assets

    About the team

    At Amazon Logistics we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on-board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.

    Basic Qualifications

    - 3+ years of program or project management experience

     

    - Experience using data and metrics to determine and drive improvements

     

    - Experience working cross functionally with tech and non-tech teams

     

    - Experience building processes, project management, and schedules

     

    - Experience defining and executing program requirements

     

    - Demonstrated ability to scope learning initiatives from analysis to design

    Preferred Qualifications

    - Experience in driving end to end delivery, and communicating results to senior leadership

     

    - Experience leading process improvements

     

    - Experience in complex problem solving, and working in a tight schedule environment

     

    - Experience working with global stakeholders

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

     

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.