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•​Key responsibilities:

+ Partner with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business.

+ Evaluate new and renewal submissions against prescribed criteria to determine completeness; documents outstanding items and include them in communication to an underwriter for review. Assist in the follow-up and securing of outstanding items from the broker.

+ Identify and resolve account alerts and blocks during the submission process to avoid account conflicts.

+ Perform data analytics, remodeling, when necessary, referral documentation preparation and completion, as well as form checklist and working approval.

+ Exhibit a customer service mindset by proactively engaging with internal and external clients; promptly responding to all phone calls and/or email correspondence.

+ Consistently meet service levels agreements and metrics in terms of volume, accuracy, and quality.

+ Assist with training and oversight of less experienced support staff

What we're looking for

+ 2+ years of related insurance experience, preferably in underwriting or similar role sand/or training, or an equivalent relevant combination of education and experience.

+ The ability to work closely with underwriters and CoE partners to develop and deliver tailored solutions.

+ Proficiency in Microsoft Office Excel, Word, and Power Point.

+ Strong attention to detail and accuracy in data entry and documentation.

+ Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment.

+ A pro-active, solutions-oriented mindset with a commitment to delivering exceptional service.

#LI-CY1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

Functional Area:

UW - Underwriting

Lexington Insurance Company