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Description We are looking for a Client Engagement Coordinator to join our dynamic team in Boca Raton, Florida. In this role, you will play a critical part in fostering strong relationships with clients while ensuring exceptional service delivery. This is an exciting opportunity to contribute to an organization that is committed to supporting personal injury victims and providing them with the financial resources they need.

Responsibilities:

• Develop and nurture strong relationships with clients by delivering prompt and accurate support to enhance satisfaction.

• Maintain detailed and clear updates within CRM systems to track client interactions and progress.

• Conduct thorough research to assist Account Executives in gathering necessary information for underwriting processes.

• Provide exceptional service and create positive experiences for clients throughout their engagement.

• Proactively follow up with the internal sales team and customers to ensure seamless handling of requests.

• Collaborate with cross-functional teams to address client needs and inquiries efficiently.

• Uphold high standards of communication and professionalism in all client interactions.

• Support the team in achieving business goals by contributing to continuous process improvements. Requirements • Excellent written and verbal communication skills.

• Proven ability to work independently while collaborating effectively within a team environment.

• Strong multitasking abilities to manage various client situations and inquiries simultaneously.

• Demonstrated capacity to build and maintain productive relationships across organizational teams.

• Prior experience in personal injury litigation, paralegal work, or related fields is highly desirable.

• Familiarity with CRM tools and systems, with experience in dynamic CRM platforms being a plus.

• Customer service expertise, including call center or superior client support experience.

• Knowledge of litigation and pre-litigation processes is advantageous.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .