• Medical Front Office - Patient Service Specialist

    Select Medical (Rohnert Park, CA)


    Overview

     

    M** **edical Front Office - Patient Service Specialist

     

    Rohnert Park, California

    Job Description

    When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

     

    Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.

    Schedule:

    + Center Location: 1331 Medical Center Drive Suite A. Rohnert Park CA 94928

    + Type of Employment: Full Time

    + Hours: Weekdays (8am-5pm)

    + Compensation $21.00 - $24.00/hour based on experience

    + **Recharge & Refresh:** Generous PTO to maintain a healthy work-life balance

    + **Your Health Matters:** Comprehensive medical/Rx, vision and dental plan

    + **Invest in Your Future:** Company-matching 401(k) retirement plans, as well as Life and Disability protection

     

    .

    Responsibilities

    + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

    + Schedule patient appointments in person and via phone

    + Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

    + Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

    Qualifications

    Minimum Qualifications:

    + High School Diploma or GED

    + Bilingual (English/Spanish Speaking)

    + Insurance Verification Experience

    Preferred Qualifications:

    + 1 Year of Medical Office Experience

    Physical Requirements:

    + Ability to walk, stand, bend, and reach consistently throughout a work day/shift

    + Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

    + Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

    + Ability to carry office supplies up to 10lbs

    + Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

    + Ability to speak and hear sufficiently to understand and give directions

     

    Additional Data

     

    _Equal Opportunity Employer/including Disabled/Veterans_

     

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    **Job ID** _335428_

    **Experience (Years)** _0_

    **Category** _Administrative - Administrative Services_

    **Street Address** _1331 Medical Center Drive, Suite A_

    **Min** _USD $21.00/Hr._

    **Max** _USD $24.00/Hr._