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Danley's Garage – Office Assistant

Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We’re seeking a meticulous and dynamic Office Assistant on our Operations Team. This entry-level role is perfect for someone eager to learn, highly organized, and ready to contribute to a wide range of construction-related projects.

Hours:

+ Monday to Friday, 8:00 am - 4:30 pm

What You'll Do:

+ Support the project team by assisting with day-to-day coordination tasks and ensuring accuracy in documentation.

+ Help identify and address issues during project planning and customer service stages with guidance from senior staff.

+ Stay current with industry trends and internal updates, quickly learning new systems and procedures.

+ Assist in reviewing project details within required timeframes, upholding company quality standards.

+ Provide timely updates to customers and team members regarding project progress through clear and professional communication.

+ Participate in continuous improvement efforts by offering suggestions and helping implement new processes.

+ Support customer interactions by answering calls, responding to emails, and escalating concerns when needed.

+ Assist with administrative tasks related to permits, demolition, materials, and service orders.

+ Collaborate with field staff and internal departments, including Sales, to support project execution and customer satisfaction.

+ Learn to navigate and use key software platforms such as Excel, Google Layout, Adobe, and Office 365.

+ Contribute to team goals and take initiative in a dynamic work environment.

+ Develop knowledge of Danley’s product line and basic construction processes.

+ Upload and organize project-related files and images in the CRM system.

+ Begin learning about zoning codes and assist in ensuring that project plans comply with municipal guidelines.

+ Help review permits and create work orders with accuracy under the supervision of experienced team members.

+ Assist in the coordination of building inspections.

Position Requirements:

+ Minimum of 1 year in customer service with proven problem-solving capabilities.

+ Excellent verbal and written communication skills.

+ Skilled in managing multiple tasks and projects simultaneously.

+ Excel at proofreading and reviewing others’ work for accuracy.

+ Strong team player with a collaborative approach.

+ Must pass a background check and drug screening.

Preferred Skills:

+ Proactive and innovative mindset.

+ Experience in the home improvement or construction industry is a plus, though not required.

+ Bilingual (Spanish or Polish) is a plus.

Job Information:

+ Hours: 8am to 4:30pm Monday To Friday; 30 Min Lunch;

+ Location: 6300 North River Road, Rosemont, IL, 60018

+ Pay Range: $18/Hr

Benefits Offered To Danley’s Employees:

+ Health: Comprehensive medical coverage, including options 4 different PPO plans. Coverage is available for employees, spouses, and dependents. Free HealthiestYou (by Teladoc) when you are enrolled in one of Danley’s medical plans.

+ Dental: Dental coverage (PPO plans) including preventive services, basic and major procedures, etc.

+ Vision: Vision plans cover annual eye exams, prescription lenses, and frames or contact lenses.

+ Disability Coverage: Employees can enroll in STD and LTD.

+ Voluntary Life Insurance: Employees have the option to purchase voluntary term life insurance with a guaranteed issue amount of $100,000. The max benefits amount is $300,000.

+ Employees are additionally offered: Accident, Critical Illness, and Hospital Care coverage as well as identity Theft protection

+ 401(k) Retirement Plan: 401(k) with company match

+ PTO and paid holidays

Why Work for Danley’s?

+ Leadership: We are the most recognizable garage builder in Chicagoland and constantly pursue ways we can be continuously better, faster and stronger at what we do

+ Growth: We have constructed more than 100,000 garages to date and our best-in-class team of employees are adding to that number every single day

+ Culture: Danley’s has worked hard to create a culture where everyone enjoys coming to work and where co-workers are seen as family. The result? A truly unique office environment and culture.

+ Security: Danley’s has been in business since 1959 with no signs of slowing

+ Professionalism: We set the bar by investing heavily in quality improvements and establishing industry-best operations that are the envy of our competitors.

+ Teamwork: We are focused on assisting each other and working together to take care of our customers, which is something we value above all else.