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Our Purpose

_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

VP, Compensation Delivery & Operations

Job Description

The, VP, Compensation Delivery & Operations role will lead the successful delivery of our compensation programs, including, base pay, annual incentive plans, stock plan, annual sales incentive (sip) administration to ensure service excellence. This role is responsible for the overall administration and operations of compensation programs at Mastercard, working closely with the rewards design team, external vendors, and internal Shared Service Center and P&C technology stakeholders, to optimize processes, manage risk, and deliver an exceptional employee experience.

Responsibilities

Ensure successful delivery of compensation programs globally, managing annual cycles, (mid-year and year-end), including base salary management and variable pay plans (base salary planning, annual bonus plans, equity plan and executive rewards)

Ensure operational excellence and optimal employee experience by identifying friction points and improving processes, in partnership with vendors and internal stakeholders

Staying abreast of global regulatory requirements and policy changes in the equity space, assessing implications on delivery practices, recommending and applying changes as needed to ensure compliance

Responsible for optimization and effectiveness of compensation platforms including the Compensation Administration System and Market Pricing Database.

Responsible for annual sales incentive compensation (SIP) administration

Collaboration with Total Rewards partners and People Business Partners to support delivery needs, including data and reporting and issues management

Monitors performance and manages risk associated with vendors, and contributes to evaluation and selection of new vendors

Interfaces with GBSC to ensure effectiveness of inquiry management and manages governance around escalation processes

Measures the service levels provided to employees and managers and focuses continuous improvement efforts in partnership with Total Rewards leaders

Liaises with payroll team and finance to ensure smooth execution of programs through clear accountability, workflows, and auditing of processes

Executes operating reviews for compensation delivery team, takes leadership role in service delivery guild, and contributes to culture building across the people operations and insights team

Motivates and develops the compensation delivery team to ensure optimal productivity, engagement, and capability to drive the future of the function

Ensures knowledge transfer and insights across team, to reduce operational risk and promote career development opportunities within and across People & Capability

Qualifications and Experience

Leadership experience in implementation and administration of compensation programs at a large global company

Strong working knowledge of rewards platforms, vendors, and industry best practices

Proven ability to set and execute on a vision and lead a global team in an HR function

Track record of working cross-functionally and collaboratively at all levels

Risk management capabilities and audit experience desirable

Key Competencies

Compensation subject matter expert with deep understanding of compensation systems and technology

Agile and high degree of initiative; effectively handles multiple demands with speed and accuracy

Attention to detail, ability to juggle competing priorities during heavy compensation cycles/processes

Excellent project management skills and operational data-driven mindset

Able to quickly establish trust and credibility across working teams COE, TR Partners, Shared Services.

Inspirational and empathetic leader; manages and mentors’ team to execute goals and objectives.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

+ Abide by Mastercard’s security policies and practices;

+ Ensure the confidentiality and integrity of the information being accessed;

+ Report any suspected information security violation or breach, and

+ Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges