• Medical Office Assistant

    Actalent (Guilford, CT)


    Job Title: Medical Office AssistantJob Description

     

    We are seeking a dedicated Medical Office Assistant to join our team in a small family-based practice. This role involves answering phones, scheduling appointments, processing prior authorizations, and rooming patients. The ideal candidate will have a balance of administrative and clinical experience.

    Responsibilities

    + Answer incoming phone calls and direct them appropriately.

    + Schedule patient appointments efficiently.

    + Process prior authorizations for patient care.

    + Room patients and prepare them for their visit with the doctor.

    + Address patient messages and inquiries.

    + Assist with medication refills and same-day requests.

    + Work closely with a single assigned doctor to manage patient volume of 15-20 patients per day.

    Essential Skills

    + Strong customer service abilities.

    + Proficient data entry skills.

    + Experience handling patient information with confidentiality.

    + Excellent communication skills.

    + Familiarity with common medications and their uses.

    + Clerical and insurance knowledge.

    + Experience with Electronic Medical Records (EMR), preferably EPIC.

    Additional Skills & Qualifications

    + Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) is helpful.

    + Medical Assistant Diploma required.

    + Professional appearance in compliance with neutral standards.

    Work Environment

    The position offers a flexible schedule between 7:30 AM and 5:30 PM, Monday to Thursday, totaling 40 hours per week. The practice is located in Guilford and provides a blend of clinical and administrative experiences. The work environment is professional yet family-oriented, ensuring a supportive atmosphere for both staff and patients.

    Pay and Benefits

    The pay range for this position is $18.00 - $23.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Guilford,CT.

     

    Application Deadline

     

    This position is anticipated to close on Jul 24, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.