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Description

**previous Vehicle title work experience at a dealership, auction or bank requested.

Processes transactions, resolves an array of customer requests and provides general customer service for internal and external customers. Some duties include, but are not limited to, vehicle title processing, responding to customer and partner through Service Console cases, researching and providing documentation related to vehicle titling, violations, registration and MSO/MCOs. Works directly with internal and external customers via email, phone and in person, maintaining a high level of accuracy and quality within tight deadlines, and ensuring a positive customer experience.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to:

- Contact point for Credit Leasing internal and external customers

- Process vehicle titles

- Complete work within required deadlines

- Ability to move between tasks as priorities dictate

- Ability to navigate and learn multiple software applications

Other Duties and Responsibilities:

- Participates in special projects and performs other duties as assigned.

- Maintain a professional manner with internal and external contacts

Basic Qualifications:

- High School diploma.

- 3-5 Year or more years of experience, preferably in banking or financial services; or appropriate combination of education and experience.

Other Qualifications:

- General knowledge of commercial banking products and practices.

- Experience providing prompt, accurate service to customers, with the ability to communicate effectively with internal and external customers via telephone, email and in person

- Ability to accommodate varying work and scheduling requirements in order to meet deadlines

- Ability to solve problems and identify when to escalate issues.

- Ability to interact with and engage others appropriately at all levels in the organization.

- Demonstrated skills in Microsoft Office applications (Outlook, Word and Excel)

- Ability to work independently as well as collaboratively in a team environment.

- Strong organizational and time management skills, with the ability prioritize work and multi-task.

- Excellent detail and customer service orientation.

- Excellent verbal and written communication and interpersonal skills.

- Serves as “Mission Critical Personnel” for business continuity and reduced staffing scenarios.

PROJECT/SKILLS

• If they will be supporting a project, please provide brief description (otherwise, will rely on Job Description/Responsibilities): Title handling/processing (Motor Vehicle Titles)

• Department: Leasing – Collateral Management Team

• Size of the Team: 7 – 5 FTE and 2 Contractors

• Type of you are looking for (education, # yrs experience, etc.): Motor Vehicle Title experience, Auction or Dealership working on titles.

• Top 3-5 Skills Needed: Attention to Detail, Communication, Motor Vehicle Title Processing for multiple states, organized, ability to follow direction.

• Top 3-5 Soft Skills for culture fit: Team orientated, Excel knowledge/proficiency, focused

• Any certifications required: No

• Any traits that would make a candidate NOT a good fit for the role/what you DON’T want to see on resume: Poor attendance, inability to come into the office daily, unorganized

Skills

Vehicle Title, Motor vehicle title, customer service, Excel, dmv

Top Skills Details

Vehicle Title, Motor vehicle title

Additional Skills & Qualifications

HS Diploma

3+ years of financial services experience

Vehicle Title Work Experience from dealership, auction or bank

Prefer BS Degree and Title experience

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in St. Louis Park,MN.

Application Deadline

This position is anticipated to close on Jul 24, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.