"Alerted.org

Job Description Summary

Lead a remote team of presentation designers, directing daily workflows and ensuring design standards are met. Mentors team, manages performance, and contributes to process improvement initiatives. The role demands exceptional leadership, advanced design skills, and strong communication abilities.

Job Description

Job description

The Manager, Presentation Design – Shift Leader oversees the daily workflow and performance of a remote team of presentation designers. This role manages project assignments, prioritizes tasks, ensures high-quality deliverables, and serves as the main point of contact for clients and internal stakeholders during their shift. Key responsibilities include triaging and assigning projects, conducting quality control, mentoring team members, managing performance reviews, recruiting and onboarding new staff, and collaborating on process improvements and helping to maintain best practices with design and branding standards. Strong leadership, organizational, and communication skills are essential, along with expertise in design principles and relevant software.

Responsibilities

+ Manage the shift workflow and daily operations of the presentation design team.

+ Triage, prioritize, assign, and incoming projects, and negotiate deadlines and clarify requirements with clients.

+ Monitor team workload, capacity, performance, and adjust assignments and assist during periodsof high-volume.

+ Provide ongoing feedback, mentorship, training, and support career development of designers.

+ Conduct quality control reviews of documents to ensure all deliverables meet specificationsand brand guidelines.

+ Maintain accurate project documentation and records in relevant systems.

+ Lead recruitment, onboarding, and performance management for direct reports.

+ Collaborate with leadership on process improvements, skills gap analysis, and training plans.

+ Serve as the face of the team to clients during shift, handling inquiries and escalations.

+ Prepare shift turnover reports and participate in regular leadership meetings.

Skills and qualifications

+ 10-15 years of relevant experience in presentation or graphic design, with leadership responsibilities.

+ Strong knowledge of design principles, marketing/financial services industry standards.

+ Expert-level skills in Microsoft PowerPoint, and proficiency in Adobe Creative Cloud and relevant software.

+ Excellent organizational, communication, and coaching skills.

+ Ability to manage multiple projects and realign priorities in a remote, fast-paced environment.

+ Experience in quality control, process management, and team development.

Education

Bachelor’s: Digital Communications and Media/Multimedia, Bachelor’s: Graphic Design, Bachelor’s: Marketing, Bachelor’s: Visual Communication

Work Experience

General Experience – 10 to 15 years

Certifications

Travel

Less than 25%

Workstyle

Remote

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

\#LI-AT1