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Metabolic Assistant
- WMCHealth (Hawthorne, NY)
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Metabolic Assistant
Company: WMC Advanced Physician Services PC
City/State: Hawthorne, NY
Category: Clerical/Administrative Support
Department: Genetics
Union: No
Position: Full Time
Hours: Mon-Fri, 8:30-5pm
Shift: Day
Req #: 43004
Posted Date: Jul 10, 2025
Hiring Range: $20.28-$25.87
External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29824) Internal Applicant link
Job Details:
Job Summary:
Provide a wide variety of administrative support to Advanced Medical Genetics Practice, including coordination of care for patients served in the practice.
Responsibilities:
+ Manage/schedule all interactions/appointments for patients/individuals with Metabolic Disorders managed at our center based on protocol &/or medical need on an ongoing basis including but not limited to clinic visits, transportation, translation, obtaining results & arranging follow-up.
+ Document any and all activities related to the patient that occurs in the clinic or by phone in the electronic medical chart.
+ Function as the liaison between the patients/families and the Medical Genetics team.
+ Schedule appointments & prepare all follow-up lab requisitions including special tests according to protocol and communicate with the families accordingly.
+ Collect results and visit reports from outside laboratories and providers in a timely fashion and communicate with the Medical Genetics team as needed.
+ Function as an advocate and the contact person for the IMDC families to assure continued optimum care especially for our Spanish-speaking families.
+ Generate & maintain a system for obtaining insurance authorization for enteral formulas, medications, clinic visits, including letters of medical determination/necessity.
+ Send provider letter to patient’s MD with copy of lab results, if appropriate, particularly with patients who have been referred by Newborn Screening (NBS).
+ Collect, organize, and update pertinent information in the electronic medical records for all IMDC patients especially for new and NBS referrals.
+ Create and modify documents such as reports, memos, and letters as needed to help with patient management.
+ Maintain confidentiality in all aspects of the job.
Coscore: N/A Qualifications/Requirements:
+ Experience:
computer proficient with working knowledge of word processing, spreadsheets, and data management software with prior experience in a medical office.
+ Education:
Associates Degree required. Bachelor’s Degree preferred. In Lieu of Bachelors, 3-5 years of equivalent combination of related experience
Licenses / Certifications:
Other:
Proficiency in Spanish is a must. (speaking, writing and reading). Highly organized, detailed-orientated, reliable and possess the ability to work independently and efficiently; the ability to screen and prioritize tasks is essential.
About Us:
WMC Advanced Physician Services PC
Benefits:
We offer a comprehensive compensation and benefits package that includes:
+ Health Insurance
+ Dental
+ Vision
+ Retirement Savings Plan
+ Flexible Savings Account
+ Paid Time Off
+ Holidays
+ Tuition Reimbursement
External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29824) Internal Applicant link
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