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  • Tech Lead, Digital Customer Experience

    PennyMac (Westlake Village, CA)



    Apply Now

    PENNYMAC

    Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

     

    At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

     

    A Typical Day

     

    The Tech Lead of Customer Digital Experience is a key leadership role responsible for guiding the technical direction of a development team, ensuring the delivery of high-quality software, and fostering a collaborative and productive environment. The Tech Lead combines technical expertise with leadership skills to drive projects from conception to production, while aligning with the overall product architecture and organizational goals.

    Responsibilities:

    + Define how user stories will be technically implemented, ensuring alignment with best practices and architectural standards.

    + Understand system/product architecture and work with Senior Tech Leads and architects to ensure alignment with overall product architecture and strategy.

    + Provide technical guidance and mentorship to team members (engineers and testers), fostering their technical growth and capabilities.

    + Guide the team on the appropriate path for technical breakdown of complex tasks and system integration.

    + Drive the adoption of sound software development principles and best practices within the team.

    + Accountable for ensuring the product stays in a production and high-quality state.

    + Ensure the scrum/agile ceremonies are effective in enabling and improving the team's collaboration, communication, and understanding of the work.

    + Promote a collaborative team environment and facilitate effective communication among team members, product owners, and other stakeholders.

    + Work with other tech leads to ensure integration technical considerations are addressed in a holistic approach.

    + Ensure the technical excellence of all aspects of the code is maintained, including code quality, design patterns, and adherence to standards.

    + Oversee the implementation of robust testing practices, including unit, integration, and end-to-end testing, as well as regression testing and automation/build scripts.

    + Drive continuous improvement in the software development process, including code reviews, refactoring, and optimization.

    + Collaborate with Product Owners to define project scope, technical requirements, and timelines.

    + Contribute to technical roadmaps and planning.

    + Identify and mitigate technical risks throughout the project lifecycle.

    + Ensure timely and high-quality delivery of software solutions.

    + With the Product Owner, administer tools (e.g., Jira) and drive the team to ensure data is accurate for reporting and that everyone on the team understands progress and uses the data to guide self-improvement activity.

    + Promote the use of appropriate tools and technologies to enhance development efficiency and productivity.

     

    What You’ll Bring

     

    + Bachelor's degree in Computer Science or a related field, or equivalent experience.

    + Proven experience as a full-stack Software Engineer with a strong technical background (7+ years).

    + Demonstrated experience in a technical leadership role (3+ years).

    + Solid understanding of software development methodologies, including Agile principles.

    + Experience with relevant technologies and frameworks. (Specify technologies relevant to the company, e.g., Java, Python, Cloud technologies, etc.)

    + Excellent problem-solving, analytical, and debugging skills.

    + Strong communication, collaboration, and interpersonal skills.

    + Ability to mentor and guide team members.

    + Ability to drive technical excellence.

    + Experience with TypeScript.

    + Familiarity with Node.js for backend development.

    + C# / React Native / Mobile Development

     

    Why You Should Join

     

    As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

     

    Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

     

    + Comprehensive Medical, Dental, and Vision

    + Paid Time Off Programs including vacation, holidays, illness, and parental leave

    + Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

    + Retirement benefits, life insurance, 401k match, and tuition reimbursement

    + Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

     

    To learn more about our benefits visit: https://pennymacnews.page.link/benefits

     

    For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

    Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

    + Lower in range - Building skills and experience in the role

    + Mid-range - Experience and skills align with proficiency in the role

    + Higher in range - Experience and skills add value above typical requirements of the role

     

    Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

     

    Salary

     

    $110,000 - $170,000

     

    Work Model

    OFFICE



    Apply Now



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