"Alerted.org

Description

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

This position is based in Honolulu, HI and has an estimated duration of 24 - 36 months.

Position Summary

Serves as an engineer primarily supporting new and existing In-Flight Entertainment (IFE), In-Flight Connectivity (IFC/WiFi) equipment installations, enhancements and modifications for hardware, wiring, and software integration, across multiple fleets. Researching vendor service bulletins and reliability improvements to generate engineering orders and technical documents for installation. Assist with troubleshooting defects in both Line and Base environments, supporting component repairs and overseeing vendor technical support of systems above. Support other cabin related projects as required.

Key Responsibilities

+ Support new and existing In-Flight Entertainment and In-Flight Connectivity equipment installations, enhancements or modifications including hardware, wiring, and software integration

+ Work engineering projects related IFE/IFC system, work directly with vendors, the FAA/ODA and engineering teams to implement and maintain STC approved installations

+ Troubleshoot daily operational interruptions related to IFE/IFC and work to find solutions with Maintenance and the Vendors

+ Collaborate with Marketing/Branding on IFE content and updating configurations and other initiatives as required

+ Provide (remote and on-site) technical assistance to line, base, and heavy check maintenance team, 24/7.

+ The position requires application of engineering principles to research technical, operational, and quality issues, as well as determining interim and final engineering solutions, and responding to OEM/Vendor and internal questions and reported problems through internal and external communication

+ Prepares, creates, reviews and approves engineering documentation in accordance with HA Engineering Standard Operating Procedures and processes. Includes repairs, modifications, alterations and STC’s.

+ Utilizes technical expertise and practical experience to disposition complex technical issues

+ Reviews documents including CMM’s, Service Letters, Service Bulletins, FARs, CFR’s, Airworthiness Directives, and other manufacturer issued publications

+ Maintains and updates maintenance manuals, OEM and internal revisions, approve and authorize part master records in TRAX by researching substantiation documentation

+ Research reliability trends and assist with actioning improvements on components and airframes

+ Interface with equipment vendors, industry partners, MRO providers and regulatory authorities

+ Collaboration with Planning, MRO’s, Quality Assurance, Supply, Materials and Maintenance for process improvements as needed.

+ Participates in resolution of design and improvements to maintenance programs & procedures as needed.

+ Timely accomplishment of assignments coming into the group, including resolution of CARs, CERIs, review/disposition of Alert Level investigations, IRG, MRRB, CAS activities, etc.

+ Professional development such as training, conferences and other related duties as assigned.

Minimum Requirements

+ Bachelor's degree with a focus in engineering (preference is electrical, mechanical, or aerospace), or related field; or an additional two years of relevant training/experience in lieu of this degree.

+ Strong computer skills with Word, Excel, Adobe Acrobat etc.

+ Able to obtain an AOA/SIDA badge

+ Valid driver’s license and passport

+ Strong analytical and operational business skills

+ Ability to set priorities and manage multiple projects to balance work within the group, ensuring important technical updates are provided to maintenance documentation in an expeditious manner.

+ Must be able to promptly respond after hours (24/7). Must be able to travel occasionally, work flexible hours and work beyond regular hours, including weekends and holidays and non-traditional hours.

+ Good organizational and prioritization skills and a demonstrated ability of acting as an effective change agent

+ Good verbal and written communication skills and ability to summarize complex technical matters. Must be able to confidently and professionally represent Hawaiian to members of federal authorities and industry

+ Engineers are essential workers, required to work on-site to support Tech Ops and available for field assignments as required

Preferred Qualifications

+ Engineering Degree / Advanced Degree / A&P License

+ 3+ years’ experience as an Engineer in an aviation capacity.

+ Familiarity with TRAX maintenance software, particularly engineering module, authoring controls and task cards

+ Commercial aviation experience with FAR 121, in the field of Aircraft Maintenance, Engineering, Quality Assurance, or Regulatory Compliance

+ Knowledge of Federal Aviation Regulations (Parts 25, 121, etc). Familiarity with Airworthiness Directives and Manufacturer Service Bulletins

+ Demonstrated proficiency in the use of aircraft/engine maintenance and specification documents, particularly AMM, WDM, SRM, IPC, TSM, etc.

+ 717, 787, 321, 330, 737 experience

_** Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn._

_*** In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace._

_** Must be legally authorized to work in the United States, for any employer, without sponsorship. Hawaiian Airlines will not sponsor applicants for nonimmigrant or immigrant employment visas or status for this position._

_At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success. ​_

_Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $78,000 - $111,000_ _._

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 16 U.S. gateway cities,as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2024 and has topped _Travel + Leisure’s World’s Best_ list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Alaska Air Group. (NYSE: ALK). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

**Job Schedule:** Full-Time

**Category:** Corporate & Operations

**Rate:** $78,000 - $111,000

**Req ID:** ENGIN002783