• Quality Control Coordinator

    Sedgwick (Indianapolis, IN)


    By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

     

    Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

     

    Certified as a Great Place to Work®

     

    Fortune Best Workplaces in Financial Services & Insurance

     

    Quality Control Coordinator

     

    Are you looking for an impactful job that offers an opportunity to develop a professional career?

     

    + A stable and consistent work environment in an office setting.

    + A training program to learn how to help employees and customers from some of the world’s most reputable brands.

    + An assigned mentor and manager who will guide you on your career journey.

    + Career development and promotional growth opportunities through increasing responsibilities.

    + A diverse and comprehensive benefits package to take care of your mental, physical, financial, and professional needs.

    **PRIMARY PURPOSE OF THE ROLE:** To ensure operational accuracy, compliance with quality standards, and timely execution of service deliverables.

    ESSENTIAL RESPONSIBILITIES MAY INCLUDE

    + Writes, edits, and proofreads communication materials.

    + Perform AQL inspections on communication materials and fulfillment projects.

    + Coordinates internal communications across multiple platforms.

    + Ensures adherence to brand guidelines and key company messages and themes in all materials.

    + Track and follow up on daily operational tasks.

    + Maintain accurate records and reports related to audits, approvals, and quality checks.

    + Participates as appropriate in brainstorming and other meetings with other colleagues and departments.

    + Assists in timely completion of materials.

    + Monitors shared e-mailboxes, including internal communications and Sedgwick.

    QUALIFICATIONS

    Education: Associate’s or Bachelor's degree in Communications, Business Administration, Operations Management, Quality Assurance, or related field is strongly preferred.

    Experience:

    + Two (2) years of related experience or equivalent combination of education and experience.

    + Experience working in a corporate environment preferred.

    + Proficiency in Microsoft Office products required.

    + Experience in SharePoint platform preferred.

    + Strong attention to detail and organizational skills.

    + Familiarity with quality standards (i.e. CFR and ISO 9001.

    + Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

     

    Skills: Excellent oral and written communication, including presentation skills, PC literate, including Microsoft Office products, knowledge of SharePoint platform, excellent organizational skills, attention to detail, Quality knowledge and experience, Process auditing and documentation, project coordination.

    TAKING CARE OF YOU

    + Career development and promotional growth opportunities

    + A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.

     

    The statements contained in this document are intended to describe the general nature and level of work performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

     

    Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

     

    If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

     

    Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com