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Additional Information

**Job Number** 25111538

**Job Category** Property Leadership

**Location** Fairfield Inn & Suites Houston The Woodlands, 16850 I-45 South, The Woodlands, Texas, United States, 77384VIEW ON MAP (https://www.google.com/maps?q=Fairfield%20Inn%20%26%20Suites%20Houston%20The%20Woodlands%2C%2016850%20I-45%20South%2C%20The%20Woodlands%2C%20Texas%2C%20United%20States%2C%2077384)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Management

**Additional Information:** This hotel is owned and operated by an independent franchisee, 45 MHM Woodlands Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000346

Salary: $55-$60

Department: Property Leadership

Division: 45 MHM Woodlands Inc

Hours Per Week: 40

Director of Sales & Operations

The Director of Sales and Operations is responsible for driving revenue through strategic sales efforts while ensuring efficient hotel operations that align with the Fairfield by Marriott brand. This dual-role leader works closely with the General Manager to achieve occupancy and profitability goals, maintain exceptional guest service standards, and oversee daily functions across departments.

What will you do?

Develop and execute property-specific sales strategies to attract corporate, group, and transient business

Conduct regular sales calls, build local relationships, and represent the hotel at industry events and networking functions

Identify and pursue new business opportunities, maintain key client relationships, and grow market share

Monitor sales performance metrics and prepare regular reports on booking pace, lead conversion, and revenue goals

Manage OTA and brand-related channels to optimize rates, inventory, and promotions

Assist the General Manager in overseeing front desk, housekeeping, and maintenance operations

Ensure brand standards, service quality, and cleanliness expectations are consistently met

Support daily operations and staff performance through coaching, scheduling, and hands-on leadership

Address guest concerns promptly to ensure satisfaction and loyalty

Help manage budgets, control costs, and ensure financial targets are met

Lead by example in delivering exceptional guest service and operational excellence

Foster a positive work environment focused on teamwork, accountability, and professional development

Collaborate with department heads to improve efficiency, resolve challenges, and exceed performance expectations

About You:

3+ years of sales experience in the hospitality industry; operations experience strongly preferred

Proven success in revenue generation, sales strategy, and account management

Knowledge of Marriott brand systems (e.g., MARSHA, CI/TY, SalesPro, FOSSE) a plus

Strong leadership, communication, and problem-solving skills

Flexible schedule availability, including occasional evenings, weekends, or travel as needed

Bachelor’s degree in Hospitality, Business, or related field preferred

Must have flexibility to work 1-2 mornings shifts per week, including weekends and holidays as needed

Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. Click the “Apply” button to get started.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

_This company is an equal opportunity employer._

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