• Guest Service Expert

    Marriott (Willow Grove, PA)


    Additional Information

    **Job Number** 25102111

    **Job Category** Food and Beverage & Culinary

    **Location** SpringHill Suites Philadelphia Willow Grove, 3900 Commerce Avenue, Willow Grove, Pennsylvania, United States, 19090VIEW ON MAP (https://www.google.com/maps?q=SpringHill%20Suites%20Philadelphia%20Willow%20Grove%2C%203900%20Commerce%20Avenue%2C%20Willow%20Grove%2C%20Pennsylvania%2C%20United%20States%2C%2019090)

    **Schedule** Part Time

    **Located Remotely?** N

    **Position Type** Non-Management

    POSITION SUMMARY

    Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

     

    No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

     

    Related Work Experience: Less than 1 year related work experience.

     

    Supervisory Experience: No supervisory experience.

     

    License or Certification: None

     

    _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

     

    SpringHill Suites by Marriott offer guests an upscale yet relaxed atmosphere. Every room is a spacious suite, providing families more room to relax and business travelers the ability to separate work from sleep. With complimentary breakfast, pools in most locations, and wine and beer in the market, SpringHill Suites attracts leisure and business travelers alike. In joining SpringHill Suites, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.