• Front Desk Agent

    Marriott (Maryland Heights, MO)


    Additional Information

    **Job Number** 25101994

    **Job Category** Rooms & Guest Services Operations

    **Location** Residence Inn St. Louis Westport, 11918 Westline Industrial Drive, Maryland Heights, Missouri, United States, 63146VIEW ON MAP (https://www.google.com/maps?q=Residence%20Inn%20St.%20Louis%20Westport%2C%2011918%20Westline%20Industrial%20Drive%2C%20Maryland%20Heights%2C%20Missouri%2C%20United%20States%2C%2063146)

    **Schedule** Full Time

    **Located Remotely?** N

    **Position Type** Non-Management

    **Additional Information:** This hotel is owned and operated by an independent franchisee, Midas Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

     

    Job reference: 000377

     

    Salary: $15.50 per hour

     

    Department: Rooms & Guest Services Operations

     

    Division: Midas Hospitality, LLC

     

    Hours Per Week: 40

    Job Description

    Front Desk Agent

     

    Midas Hospitality is seeking a dynamic Evening Front Desk Agent to join our team at the Fairfield and Residence Inn by Marriott located in St. Louis This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

    What You’ll Do:

    Greets, registers, and assigns rooms to guests. Issues room key and gives directions.

     

    Sorts incoming mail and faxes for guests.

     

    Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.

     

    Keeps records of room availability and guests' accounts.

     

    Computes bill, collects payment, and makes change for guests.

     

    Makes, confirms, and cancels reservations.

    About You:

    Previous experience as a Front Desk Agent is preferred

     

    Experience in a customer service industry is required

    About Us:

    From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

    We offer a range of benefits including, but not limited to:

    Growth and development tools and access to learning

     

    Robust PTO policies

     

    Medical/Dental/Vision Coverage

     

    401k matching

     

    Employee Assistance Program

     

    Discounted products and services

     

    As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

     

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

     

    _This company is an equal opportunity employer._

     

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