• Hotel General Manager

    Marriott (Jacksonville, NC)


    Additional Information

    **Job Number** 25108615

    **Job Category** Property Leadership

    **Location** Courtyard Jacksonville, 5046 Henderson Drive, Jacksonville, North Carolina, United States, 28546VIEW ON MAP (https://www.google.com/maps?q=Courtyard%20Jacksonville%2C%205046%20Henderson%20Drive%2C%20Jacksonville%2C%20North%20Carolina%2C%20United%20States%2C%2028546)

    **Schedule** Full Time

    **Located Remotely?** N

    **Position Type** Management

    **Additional Information:** This hotel is owned and operated by an independent franchisee, CN Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

     

    We are seeking a professional and customer-focused General Manager to oversee our hotel operations at our 112 room Courtyard by Marriott in Jacksonville, NC. Our ideal General Manager candidate must possess extensive knowledge of hotel operations, a positive attitude, the proven skills to oversee all operations activities and departments in the hotel in order to maximize revenue, deliver a positive guest experience and create a team atmosphere that promotes learning and excellence

    Job Requirements include:

    Managing budgets and financial plans and controlling expenditure

     

    Oversees hotel operations

     

    Ensures overall guest satisfaction to drive brand metrics

     

    Ensures compliance with brand standards

     

    Maintaining statistical and financial records

     

    Setting and achieving sales and profit targets

     

    Recruiting, training, and monitoring staff

     

    Planning work schedules for individuals and teams

     

    Meeting and greeting customers

     

    Dealing with customer complaints and comments

     

    Addressing problems and troubleshooting

     

    Ensuring events and conferences run smoothly

     

    Supervising maintenance, supplies, renovations, and furnishings

     

    Dealing with contractors and suppliers

     

    Carrying out inspections of property and services

     

    Ensuring compliance with licensing laws, health and safety, and other statutory regulations

     

    Perform various other duties as assigned to meet business objectives

    Education

    Bachelor's Degree required, preferably in Hospitality Management or related field or equivalent education/experience required.

     

    Ability to communicate effectively verbally and in writing

     

    Demonstrated ability to lead a team

     

    Excellent attention to detail

     

    Financial savvy

     

    Proficient in Microsoft Office. Several years of hotel General Manager experience preferred.

     

    Marriott Experience preferred or full service brand hotel experience.

     

    _This company is an equal opportunity employer._

     

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