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Job Description

An employer is looking for a Global HR Lead to scale and build out the clients new digital/ technology organization in Bogot , Colombia. This individual will be responsible for setting up the physical office space, building business practices, scaling operations, and serving as the on-the-ground leader for the organization. You will play a critical role in strategic planning, operational setup, governance, talent acquisition, stakeholder management, and financial oversight. This leader will work closely with multiple corporate teams to ensure operational alignment with global strategies and business goals. The ideal candidate has a proven track record in setting up and scaling new business operations, with expertise in executive leadership, change management, stakeholder engagement, and cross-functional collaboration.

Key Responsibilities:

1. Center Establishment & Business Operations

Find and secure office space that meets operational needs and aligns with global standards.

In partnership with US stakeholders, establish core business functions, including HR, finance, legal, IT, and administrative processes.

Develop and implement policies, governance frameworks, and operational guidelines to ensure efficiency and compliance.

Build and foster a strong center culture that promotes collaboration, innovation, and a sense of belonging.

2. Strategic Leadership & Growth

Develop and execute the centers strategic roadmap, ensuring alignment with clients global vision and objectives.

Scale the entity by developing a robust talent strategy to attract, hire, and retain top digital and technology talent in Colombia.

Act as the primary liaison between the center leadership, and global stakeholders.

Drive initiatives to position the Bogot center as a key Global Capability Center (GCC) within clients operational network.

3. Financial & Risk Management

Work with finance teams to establish budgeting, financial forecasting, and cost optimization strategies.

Ensure transparent cost and pricing structures to support future staff augmentation and shared services models.

Identify and mitigate risks, ensuring compliance with local regulations and global corporate policies.

4. Legal, Compliance & Governance

Ensure full compliance with local labor laws, tax regulations, and corporate policies.

Establish governance frameworks that align with internal legal, security, and compliance standards.

5. Stakeholder & Partner Management

Act as the face of the organization in Colombia, managing relationships with internal and external stakeholders.

Partner with corporate leadership and regional business units to ensure seamless collaboration.

Represent the center in regional industry networks and government relations efforts as needed.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

10+ years experience in HR, sourcing and procurement for building out teams correlated to international operations (Nearshore, Offshore, etc.)

Background building out global organizations, teams, talent acquisition, and facilities

Experience managing the following processes related to Legal, HR, Finance, IT, and administrative functions

Experience supporting/ working for an enterprise digital/ technology organization

Background in establishing roadmaps related to financing, pricing structures, budget and related aspects

Executive stakeholder management experience across various

Well versed in Colombia employment and related laws, restrictions and practices Prior experience with Global Capability Centers (GCCs) or Shared Services

Ecommerce, retail or QSR industry knowledge

Start up experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].