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Job Description

Insight Global is seeking an experienced QA Engineer to work remotely for one of our clients in the hospitality industry in Phoenix, Arizona. This person will be ensuring the quality, accuracy, and performance of backend systems supporting the client's loyalty programs through a combination of automated and manual testing practices. This person will support business objectives by verifying backend billing operations, batch processes, and integrations with third-party vendors.

This QA will be responsible for validating the reliability and functionality of IT solutions by developing and executing test plans, identifying issues, and collaborating with internal and external stakeholders to resolve them. Works within an Agile team to improve system integrity through test automation, defect tracking, and proactive monitoring of loyalty platform processes and integrations.

Duties may include the following:

Develop and execute automated tests using tools like Selenium for the loyalty platform.

Test and validate APIs using Postman or similar tools.

Create and run manual test plans based on user stories and business requirements.

Identify, log, and manage defects using JIRA or equivalent systems.

Verify accuracy and performance of nightly batch jobs and scheduled tasks.

Collaborate in Agile ceremonies with developers and stakeholders to define and meet quality standards.

Maintain technical documentation for test cases, known issues, and regression results.

Conduct regression testing and support QA sign-off during system releases.

Stay current with QA best practices and contribute to process improvements.

Handle confidential business information with discretion.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Bachelors Degree in Computer Science or related field or an equivalent combination of education and experience.

Minimum 2 to 3 years related programming/systems analysis experience.

Experience with automated testing using Selenium WebDriver (Java, C#, or Python preferred)

Proficient in API testing using Postman or similar tools

Familiarity with defect tracking tools (e.g., JIRA)

Understanding of Agile development and sprint-based workflows

Exposure to batch process validation and backend systems testing

Strong SQL skills for data validation and test case creation

Basic knowledge of XML, JSON, and log file analysis

Intermediate proficiency in Microsoft Office Suite

Strong analytical and diagnostic abilities

Excellent communication and documentation skills

High attention to detail and commitment to quality outcomes

Quick learner with the ability to adapt to new tools and systems Knowledge of hotel operations and hospitality systems is highly desirable. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].