• Billing Analyst

    Insight Global (Columbus, OH)


    Job Description

    The Billing Analyst utilizes resources, personal experience, and knowledge of the Client to plan and execute error-free Client invoices (99.93% accuracy metric) for light/mid cabin Clients. Research Client requests and identify appropriate options, guidance, and recommendations to meet their needs. Always provide timely, accurate, and complete communication, invoices, and reports. This includes preparing invoices to include documentation according to their preferences and ensuring all their special requirements are correct. The Billing Analyst should be a personal invoicing advisor to each Client. Gather and apply knowledge of the individual Client needs before and after the invoicing process by anticipating and resolving issues that may impact the Client. Serve as a single point of contact for the Client as it relates to invoicing, online bill pay, and accounting. The Billing Analyst acts as a program specialist by providing assistance, consulting, and training on new and existing products to non-billing teams, i.e., Accounts Receivable, Sales, Legal, and Client Services. Advises internal/external customers regarding account activities. Responsible for providing excellent customer service to both internal and external customers and maintaining excellent working relationships with Clients and other departments and companies within the organization. The Billing Analyst understands and explains basic contractual, Federal Aviation regulations, tax regulations, and other potential impacts to the Client experience.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    Bachelor's in Business Administration or Finance

    2-4 years of experience null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].