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Digital Services Sales Specialist, Offsite

**Summary:** As a Digital Services Specialist (Offsite), you will lead Ricoh's Offsite services marketing and sales endeavors, fostering meaningful connections with both new and existing clients within designated sectors such as Corporate Legal Departments, Law Firms, K-12, and State and Local Government. Your transformative role focuses on promoting digital solutions, document conversion, forensics, and electronic data discovery (eDiscovery) solutions, driving revenue growth while becoming the trusted advisor for clients embarking on their digital transformation journey.

Roles and Responsibilities:

• Engage in proactive outreach to maximize revenue growth within assigned accounts, surpassing quota expectations through tailored solutions and personalized interactions.

• Act as the primary liaison for client inquiries, delivering exceptional service and ensuring all needs are met promptly and effectively.

• Utilize a diverse range of communication channels, including social selling tools and face-to-face meetings, to cultivate relationships and present Ricoh's comprehensive suite of Offsite solutions.

• Maintain an in-depth understanding of Ricoh's Offsite offerings and competitor solutions, leveraging this knowledge to provide informed recommendations to clients.

• Efficiently manage client data within the CRM system, utilizing insights to drive additional sales opportunities and enhance overall customer satisfaction.

• Conduct thorough industry research to identify prospective clients and tailor solutions to meet their specific needs, demonstrating expertise and credibility.

• Collaborate closely with internal teams, including Operations and Sales Support, to ensure seamless service delivery and exceed client expectations at every touchpoint.

Qualifications Must Have:

• Bachelor's degree or equivalent experience.

• Proven track record in outside business-to-business sales, with a preference for service-oriented sales.

• Familiarity with Electronic Discovery Reference Model (EDRM) and ability to consult clients on data collection and search methodologies.

Qualifications Nice to Have:

• Completion of required Ricoh training.

• Proficiency in Microsoft Office Suite.

Join our dynamic team at Ricoh, where your role as a Digital Services Specialist (Offsite) will not only drive revenue growth but also play a pivotal role in guiding organizations through their digital transformation journey. With a warm and engaging approach, you'll build lasting relationships with clients, positioning Ricoh as their trusted partner in achieving information mobility and remote access goals. Embrace this opportunity to make a meaningful impact and advance your career in a supportive and innovative environment.

_This job description outlines the general nature and level of work expected. It is not an exhaustive list of all responsibilities, duties, or working conditions associated with the role._

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.

+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

+ Augment your education with team member tuition assistance programs.

+ Enjoy paid vacation time and paid holidays annually

+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.