• Network Reliability Engineer

    Insight Global (Austin, TX)


    Job Description

    Participate in Network lifecycle management through network build and/or upgrade projects. Using existing procedures and tooling, develop and safely complete network changes. Attend and chip into the related projects and sprint planning. Develop and improve runbooks and methods of procedures. Assist in the onboarding of new team members. Regularly participate in network solution design review and provide feedback. Participate in operational rotations in either primary or secondary positions. Provide break-fix support for events. Triage event tickets and remediate or call out as needed. Support root causes analysis as required. Leverage existing tooling and automation to complete critical tasks, such as device upgrades. Preference for individuals with experience in scripting and network automation - Python, Puppet, SQL, and/or Ansible.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    Bachelors degree in Computer Science, Engineering, or related field.

     

    2-3 years of experience supporting large scale network technologies, especially Juniper, Cisco, Arista, firewalls, and switches.

     

    Experience with networking protocols such as TCP/IP, VPN, DNS, DHCP, and SSL

     

    Knowledge or practical application of PowerShell scripting

     

    Ability to diagnose network alerts to assess and prioritize faults and respond or escalate accordingly.

     

    Linux system background

     

    Experience with Incident Response plans and strategies. there will be multiple people on the bridge and they can ask questions

     

    Comfortable and able to deal with a wide range of issues in a fast-paced environment.

     

    Comes from a large ISP, large cloud provider or telecommunications company Cisco and Juniper certifications are desired null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].