"Alerted.org

Job Description

Insight Global is seeking an Operations Specialist to join its rental car client in Charlotte, North Carolina that will work closely with teams from each frontline department to ensure the best products and experiences for our customers. As an Operations Specialist, you will be responsible for cleaning cars to meet standards, ensuring all quality checks are being done through various apps and checklists, taking quality photos of vehicles for display on our website, and inventory scanning. You will primarily be stationed outdoors in one of our market locations while you perform your daily tasks.

What Youll Do:

Clean and detail a high volume of cars inside and out to meet company standards

Assess vehicle quality and damage by using our technology

Communicate with other team members using a smart device

Complete readiness and return checklists accurately and quickly

Complete infleet inspections and the vehicle optioning process

Use our technology to take consistent high-quality images for our website

Conduct accurate, daily complete inventory scans, and assist with reconciliation process

Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market.

Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars

Address issues with vehicles to return them to customers as quickly as possible.

Maintain all Flexcar facilities and property to company standards

Assist the order delivery team to deliver customer cars for orders, as needed

Complete other assigned tasks from team leads and managers as directed

What Youll Love About this Role:

Being a core member of the Operations Team our customer safety depends on you!

Being part of an automotive company that recognizes talent where you can make a difference.

We are growing quickly which means your career can grow quickly with us too!

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

1+ years of experience in operations and customer service

Being an effective multitasker with strong time management skills

Tech savviness you'll be using a company provided smartphone throughout your day to manage tasks

Ability to work in a customer-centric environment

Excellent verbal and written communication skills

Operating as a team player in a fast-paced environment

Flexibility to workdays, evenings, weekends and/or holidays

Willingness to work outdoors (weather and other conditions vary)

Ability to carry tools and marketing materials (up to 50 lbs.)

Valid drivers license and an acceptable driving record (per company standards)

At least 18 years old null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].