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Job Description

We are seeking a Designer that has a perfect balance of skills to demonstrate Design excellence, the energy to make it happen, and has the design-maturity to influence for impact while managing ambiguity. We are a collective of global makers who infuse our design craft into everything we do. We contribute and drive impact across all creative functions; from product R&D to events, design language to design systems, from marketing initiatives and everything brand, our teams focus diligently on building the best company experience, creating lasting impact for our current and future customers.

You have experience with moulding designs from initial ideation, through rapid iteration, to pixel-perfect implementation. You should have a passion for usability, an eye for visual consistency, and the ability to synthesise complexity into its essential parts. You are an effective diplomat with strong communication and operational skills who is willing to advocate for the position of customers in the face of senior balancing points from Product Management, Design and Engineering leadership. World-class is the bar and you have the desire to take us there!

Responsibilities

Ability to manage ambiguous and complex product areas to deliver strong work on tight schedules

Experience working across multiple projects at once

Identify and prioritize usage scenarios through customer research and competitive analysis

Analyze user feedback and activity to develop personas

Create wireframes, storyboards, and screen flows

Design functional prototypes to prove out interaction models

Strong partnership with engineering and product management to drive shared vision and execution of product plans

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

1+ years of experience in designing AI or chat based products

Degree in human-computer interaction, interaction design, visual design, or equivalent work experience

1+ years of experience in designing world-class software

Expert knowledge of user-centered design principles

Fluency and expertise with Figma, and industry standard design tools

Good grasp of industry standard AI tools to complement design work

Solid portfolio of work spanning multiple projects

Experience with UX for enterprise software products, channels, or marketplaces a plus

Experience working with agile development teams (agile/scrum/kanban)

Excellent written and verbal communication skills

Excellent interpersonal and collaborative skills Expertise in designing a product chat experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].