• L1 NOC Operator

    Insight Global (Stamford, CT)


    Job Description

    17-18

     

    Insight Global is hiring for a L1 Digital/Broadcast Operator to sit onsite here in Stamford, CT for a large, streaming & multimedia company. This person will work 4 10-hour shifts with 3 month-rotation of shifts. This person will be responsible for single live event broadcast coverage (real-time monitoring) and L1 support. On a day to day, this operator will access their tools, UIs, and credentials, start playing with test streams, and start taking on assignments and tickets. Responsibilities include monitoring and support digital video workflows, insert triggers into live stream (ex. ads or polls), communicate with production teams to ensure high quality broadcasts, work with engineering to monitor both traditional and digital signal transmission, and support VOD (video on demand. Linear, and live workflows.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    1+ years of experience in a network operations, digital operations, or media operations facility

     

    Prior experience with L1 monitoring: supporting digital video workflows and escalations

     

    VOD, Quality Control (QC), close captioning, linear content, audio language

     

    Prior experience with digital encoder set up of event-based streaming

     

    DASH, HLS, Manifest, DRM

     

    Experience working with engineering to monitor traditional and digital signal transmission

    Plusses: null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].