"Alerted.org

Job Description

Insight Global is currently seeking an Collections Associate for a Direct-Hire opportunity here in Louisville KY. The pay range for this position is between $20/hr - $24/hr. This company is a large, well-established environmental service company that focuses on reusable waste to energy. As a collections specialist you monitor accounts to identify overdue balances and prioritize collection efforts. You will reach out to clients with past due amounts via phone and email to inquire about payment status, maintain collections notes in accounting software like Great Plains, and investigate and resolve billing issues. Lastly, also request credits or ad hoc invoices when necessary and collaborate with sales, customer service, and accounting teams to address customer concerns and ensure accurate billing. This individual must have strong soft skills in order to succeed and collaborate cross-functionally.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- Business-to-business collections experience (Medical + Call Center doesn't translate well)

- Ability to do the following:

Use MS Office Suite (Excel, Word, Outlook) effectively

Identify/monitor overdue balances

Reach out to clients with past due amounts via phone/email inquiring on payment status

Request credits/ad hoc invoices

Work with sales, customer service, and accounting to address customer concerns Great Plains accounting software

Associates Degree null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].