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Job Description

As an Instructional Design Specialist at Holland America Group, your day-to-day responsibilities will revolve around creating engaging and effective learning experiences that support the company's business goals. You will collaborate with subject matter experts to identify the training needs of various target audiences and develop tailored learning solutions. Your role will involve stating instructional end goals and designing content that aligns with these objectives. You'll conduct thorough instructional research and analysis to understand the unique shipboard environment and its constraints, applying tested instructional design theories and methods to create impactful learning materials. Additionally, you'll analyze and select appropriate technologies to deliver instructional content across various methodologies, including instructor-led training, video production, e-learning, and performance support. You'll also develop evaluation instruments to assess learner performance and maintain comprehensive documentation of learning programs. Working closely with the Learning Operations & Program Management team, you'll ensure the successful implementation and sustainability of these programs, contributing to the overall growth and success of Holland America Group.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

3 years proven working experience in instructional design and with instructional technology

Excellent knowledge of learning theories and instructional design models

Lesson and curriculum planning skills

Experience with e-learning course development software (Articulate / Captivate)

Visual design skills

Ability to write effective copy, instructional text, audio scripts/video scripts

Advanced skills in Microsoft Office Suite (Excel and PowerPoint) and CBT authoring tools (Articulate/Storyline)

Flexible to changing priorities and willingness to support global 24/7 operation

Articulate story line

Experience with AI

BS or MA degree in instructional design, educational technology or similar post-secondary degree in Adult Education, Learning & Development, Human Resources, Talent Management, combined with commensurate experienceAR would be a nice to have

Experience with PM tools such as Monday.com experience with AR

CPLP or equivalent designation considered an asset

Hospitality industry experience considered an asset

Cruise industry experience considered an asset null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].