• Data Center Technician - Level 2

    Insight Global (Irving, TX)


    Job Description

    Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Irving, TX. This is an exciting role for those looking to gain fundamental experience within the IT world. We are seeking candidates with a background in data center operations, IT Support, Cabling, and knowledge of GPU's. This client will be providing training to ensure employees are comfortable and confident on the job. This technician prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Required: High school diploma, GED, or equivalent Required: Basic knowledge of computer hardware, servers, and components. Required: 1+ year(s) experience supporting IT equipment or related technology. Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) Required: Flexibility to work non-standard business hours that may include weekends and/or holidays. Previous datacenter experience a plus

     

    The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. Candidates must have knowledge of Microsoft office suite and a team first mentality.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    -1-6 years of experience in a data center centric role

     

    -Good verbal and written communication skills, problem solving skills, customer service and interpersonal skills

     

    -Experience with Rack/Stack Server and GPU Installation/restoration/troubleshooting -The more certifications the better

     

    -Military background (Not a requirement, just nice to have)

    -Experience with A100 & A200 GPU's null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].