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Summary This position functions in the Pharmacy Service Community Care Section specifically related to Community Care duties. The clinical pharmacy technician is a certified pharmacy technician with advanced skills who will provide administrative, clerical, and clinical support to the Pharmacy Community Care Pharmacist Program Manager(s). Responsibilities will also include a full range of technical support functions related to VA's Community Care program as it related to Pharmacy Service. Responsibilities Duties include but not limited to the following: Eligibility Determination Review electronic health record (EHR) to determine patient's eligibility to have non-VA prescriptions filled at the VA Pharmacy under a variety of situations including but not limited to eligible Community Care prescriptions, eligible "urgent care" benefit prescriptions, emergency room prescriptions, and outside hospital discharge prescriptions. Understand the Community Care consulting process workflow. Review JLV (Joint Longitudinal Viewer) to determine if patient has received care elsewhere and if patient's Community Care eligibility for a particular type of care is at another VA location. Contacts and collaborates with other healthcare providers in and outside the facility as deemed appropriate. Clinical Call both patients and providers as necessary to address eligibility concerns, formulary status/alternatives, and any necessary questions regarding non-VA prescriptions. Document adverse reactions and allergies when necessary, as reported by patient. Process hardcopy prescriptions, faxed prescriptions, and electronic prescriptions (via Vista's eRx Queue and OERR Queue) as necessary while determining appropriate patient, provider, medication, etc. After processing, alerting a pharmacist for final verification of the entry. Document pertinent findings and situations via CPRS and Vista's eRx queue, as needed. Technical Acts as a resource person for planning, reviewing, or revising pharmacy policies and/or procedures. Must possess extensive knowledge of all pharmacy computer packages/programs which include but not limited to: a. Microsoft Windows Programs; Computerized Patient Records Systems (CPRS, VistA, JLV, etc.); Must have comprehensive knowledge of how these computer packages interact with various disciplines within the organization; Omnicell/OmniCenter Remote Desktop Extensive knowledge of non-formulary drug statuses, National Drug Formulary, Formulary Advisor, P& T process, etc. Extensive knowledge of pertinent pharmacy laws as it relates to prescriptions especially those associated with the Community Care program and controlled substances. VA Careers - Pharmacy: https://youtube.com/embed/Fn\_ickNBEws Work Schedule: Monday - Friday, 7-3:30 pm Functional Statement #: 00000 Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English proficiency PTCB certification or NHA certification May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Candidates must possess one year of experience equivalent to the next lower grade level (GS-7) and demonstrate the KSAs below. Comprehensive knowledge of concepts, principles, methodology and policies in a specialized area or section of pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center, etc.) Note: See Specialized Area.in the Definitions Section. Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures. Ability to evaluate, analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy Preferred Experience: Outpatient pharmacy experience preferred. Experience handling community care prescriptions also preferred References: VA Handbook 5005/15, Part II, Appendix G28. The full performance level of this vacancy is GS 8. Physical Requirements: The work requires regular and recurring physical exertion, involving standing or sitting for prolonged periods of time, typing, walking distances within the medical center, lifting/carrying (up to 40 pounds) of pharmaceutical supplies, and bending/stooping/stretching. Education No education substitution Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.