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About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.

Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!

Job Summary:

We are seeking a proactive and organized Logistics Manager to lead and oversee outbound logistics operations across Echelon's distribution network. This role is responsible for ensuring timely, accurate, and cost-effective shipments, enforcing the use of standardized tools and procedures, and aligning shipping practices across all Echelon sites. The ideal candidate will also work closely with third-party logistics partners to continuously improve service levels and reduce costs.

Duties and Responsibilities:

+ Oversee daily outbound shipping operations to ensure accuracy, timeliness, and compliance with customer requirements.

+ Enforce consistent use of departmental tools, shipping systems, and procedures to maintain standard operating practices across all sites.

+ Collaborate with site leads to align and standardize shipping processes across multiple Echelon locations.

+ Ensure compliance with all regulatory, safety, and quality standards in shipping operations.

+ Continuously evaluate and improve shipping performance, cost-effectiveness, and efficiency.

+ Develop and maintain strong relationships with third-party logistics providers (3PLs), freight carriers, and delivery services.

+ Negotiate shipping contracts and resolve service issues or disputes with logistics partners.

+ Train, supervise, and develop shipping department personnel to meet operational goals and performance standards.

+ Track KPIs and generate performance reports on shipping accuracy, cost, and carrier service levels.

+ Identify opportunities for automation and process improvements to streamline logistics operations.

+ Collaborate with Procurement, Sales, and Inventory teams to align logistics operations with business objectives and customer commitments.

+ Utilize data analytics and reporting tools to drive decision-making and identify trends in shipping performance and costs.

+ Manage departmental budget for outbound logistics, tracking spend against targets and identifying savings opportunities.

+ Foster a culture of accountability, engagement, and professional development within the logistics team.

Qualifications:

+ Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.

+ 5+ years of experience in shipping, distribution, or logistics management, preferably in a multi-site environment.

+ Proven leadership and team management experience.

+ Experience working with ERP and shipping software tools (e.g., Epicor P21, FedEx Ship Manager, UPS WorldShip).

+ Strong knowledge of freight and logistics operations, shipping regulations, and industry best practices.

Skills and Abilities:

+ Excellent organizational and time-management skills.

+ Strong negotiation and vendor management capabilities.

+ Effective communication and interpersonal skills.

+ Data-driven mindset with the ability to analyze shipping metrics and improve performance.

+ Ability to work collaboratively across departments and locations.

+ Proficient in Microsoft Office and shipping/logistics systems.

Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.