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GS QAR BUSINESS ANALYST 16514

Posting Begin Date: 2025/07/10

Posting End Date: 2025/07/17

Category: Project Management

Work Type: Full Time

Minimum Salary: 30.91

Maximum Salary: 30.91

Pay Rate Type: Hourly

Description

State of Idaho

Tax Commission Career Opportunity

Business Analyst

Applications will be accepted through 4:59 PM MST on the posting end date.

The position is in the Boise Office in the Chinden Campus, 11321 West Chinden Blvd, Building 2. A compensation analysis will be completed for the selected candidate.

Summary:

The Tax Commission Business Analyst evaluates organizational systems for effectiveness, and plans or designs improvements in operations; brings into effect change through the project management; and performs related work.

Responsibilities:

+ Evaluate and improve program operations to ensure compliance with regulations and alignment with commission goals.

+ Collaborate with leadership and cross-functional teams to establish and implement strategic objectives.

+ Monitor and analyze performance data, tracking metrics and outcomes to identify trends and opportunities for improvement.

+ Facilitate the development and integration of performance measures into daily operations and decision-making.

+ Lead or contribute to studies and research that assess program effectiveness and regulatory compliance.

+ Recommend refinement of policies, procedures, and business processes based on data and evaluation findings.

+ Consult on and guide system enhancements, collaborating with IT teams, contractors, and subject matter exerts.

+ Evaluate systems for cost-effectiveness and operational alignment and advise on adoption or modification.

+ Train staff on data collection, performance measurement, and the use of new or existing systems.

+ Design and oversee process improvement initiatives, ensuring alignment with performance goals and agency strategy.

+ Develop and manage documentation (procedures, workflows, protocols) to support process and system effectiveness. Use technical writing skills for clear and concise communication.

+ Use problem solving tools to determine the root cause of failures/errors and develop effective corrective and preventative actions.

+ Use performance analytics to detect inefficiencies, set improvement targets, and guide corrective actions.

+ Participate in business process audits to ensure compliance and identify potential areas for improvement.

Minimum Qualifications:

Good knowledge of project management, organizational/business analysis and evaluation, process improvement methodology (Typically gained by 1. Two years of experience in a quality assurance role that includes continuous process improvement methodology, AND 2. Experience managing small to mid-sized projects and being a team member for larger projects, AND 3. Familiarity with organizational/business analysis and evaluation and process improvement methodologies.

Why Join Us?

+ OUR VISION: Great people. Helping you. Serving Idaho.

+ OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.

+ OUR VALUES: Fairness, Accountability, Integrity, Respect.

What Do Our Employees Say About Us?

+ "I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility."

+ "We work a flexible schedule, Monday through Friday, 40 hours a week. So this schedule has allowed me to do other things in my life."

+ "My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."

Follow us on LinkedIn or Facebook to learn more about us! Questions? Contact us at [email protected] or 208-334-0478.

What's In It for You?

+ Affordable benefits including medical, vision, and dental insurance

+ PERSI defined benefit retirement plan

+ Paid sick and vacation leaves start accruing your first day

+ 11 paid holidays per year

+ Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks

+ Permanent, full-time classified employment status after successful completion of an entrance probation

+ Working in an office environment with other talented and highly motivated individuals

+ Beautiful state campus with lots of free parking, walking paths, and centrally located in the valley on Chinden Blvd. in Boise.

+ The State of Idaho is a qualifying employer for Public Service Loan Forgiveness (PSLF)

Benefits may not be applicable for temporary or seasonal positions.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected]. (If you have a contact for applicant accommodations at your agency, please replace the contact information).

Preference may be given to veterans who qualify under state and federal laws and regulations.