• Receptionist-Pediatrics Clinic, Medical Group…

    LifePoint Health (Pulaski, TN)


    Front office reception for Physician Office

     

    Reports to: Market Manager

    Essential Functions

    Greets patients and visitors in a prompt, courteous and helpful manner

     

    Enters patient information into the medical billing system

     

    Collects insurance information and runs verifications routinely.

     

    Maintains appointment book and follows office scheduling procedures

     

    Answers telephone, screens calls, takes messages, and provides information

     

    Coordinates lab work, reviews encounter forms, physician's report, ect.

     

    Enters and maintains current patient information in the medical record (contact info, insurance, etc).

     

    Type's correspondence as directed. Open, sort and deliver mail.

     

    Maintains work area and lobby in neat and orderly manner

    Receives payments, including point of service, from patients and issues receipts (check-in and checkout)

    Provides financial counseling to patients requiring hospital admission, surgical proc. &/or delinquent account balance.

     

    Reconciles daily cash and balances cash drawer

     

    Posts charges and payments and maintains required records, reports and files as defined by the supervisor.

     

    Daily balance and update charge and receipt summaries. Complete daily close process.

     

    Prepares daily bank deposit

     

    Ensures office supply inventory is adequate and orders supplies when needed

     

    Timely processes invoices for payment

     

    Assist in nursing duties as needed (referrals, pre-certifications, scheduling tests, etc).

     

    Reads and stays current on coding regulations & billing requirements as determined by RCG

     

    Participates in professional development activities

     

    The ability and willingness to follow established Standards of Performance

     

    Performs related work as required

     

    Maintains strict confidentiality

     

    * *

     

    *Non-Essential Functions*

    Other duties as assigned.

    Must complete all assigned education in a timely manner.

    Must complete department specific education.

     

    *Organizational Expectations*

    Actively participates in Foundation Safety Behavior Tools and Tactics such as Briefs, Debriefs, Huddles, Learning Board Activities, Executive Patient Safety Rounds and reporting of unanticipated and unintended patient events regardless of whether there is harm.

     

    Provide effective mentoring

    Be loyal to the absent

    Always manage up

    Consistent use of AIDET & 5 P's

    Uphold the facilities Standards of Performance

    *Job Requirements*

    *Minimum Education*

    High School diploma or equivalent preferred

    Technical school certification in office occupations is preferred.

     

    *Required Skills*

    Must possess significant interpersonal skills

    Must be able to read and communicate effectively in English

    Ability to read and comprehend simple instructions, short correspondence and memos.

    Must possess skill in establishing and maintaining effective working relationships with patients, medical staff, and the public

    Must be able to work independently and within a team

    Must possess strong computer skills and have the ability to work with multiple computer systems

    **Job:** **Please select a valid job field*

    **Organization:** **So. Tennessee - AMG - Hillside, LLC*

    **Title:** *Receptionist-Pediatrics Clinic, Medical Group Services*

    **Location:** *Tennessee-Pulaski*

    **Requisition ID:** *7415-3328*