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Description We are looking for a highly organized and customer-focused Associate Patient Care Coordinator to join our healthcare team in Latrobe, Pennsylvania. This contract position involves interacting with patients and staff to ensure a seamless registration, scheduling, and billing process. The ideal candidate will excel in multitasking, communication, and providing exceptional service in a fast-paced clinical setting.

Responsibilities:

• Schedule patient appointments across various departments using specialized scheduling software.

• Provide clear and accurate testing instructions to patients to facilitate smooth service delivery.

• Secure necessary authorizations and referrals for medical procedures or consultations.

• Conduct patient interviews to collect accurate demographic and insurance information.

• Update patient records and systems to ensure compliance with medical guidelines and regulations.

• Respond promptly to patient inquiries and billing questions, maintaining a meticulous and courteous demeanor.

• Identify opportunities for process improvement and communicate recommendations to management.

• Ensure timely and consistent attendance to meet operational needs.

• Collaborate with internal departments to address customer issues effectively and enhance overall satisfaction.

• Adhere to departmental policies and procedures while maintaining productivity and quality standards. Requirements • Proven experience in customer service, preferably in a healthcare or clinical setting.

• Strong communication skills to interact professionally with patients and staff.

• Proficiency in scheduling software and office functions.

• Familiarity with insurance policies, authorizations, and billing processes.

• Ability to manage multiple tasks efficiently in a high-pressure environment.

• Attention to detail to ensure accuracy in documentation and data entry.

• Knowledge of healthcare regulations, including Medicare and reimbursement processes.

• Commitment to maintaining a respectful and positive work environment. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .